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“Clean hostel, with some negatives”

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Safestay London Hostel at Elephant & Castle
Ranked #26 of 843 Speciality Lodging in London
Certificate of Excellence
Pittsburgh, Pennsylvania
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Clean hostel, with some negatives”
Reviewed 20 June 2014

Safestay is a very clean and nice place, which is why I won't rate this hostel lower than a 3. The building also feels very safe and modern. The downstairs bar/lounge area is very nice and spacious with a lot of room to relax and talk or watch tv.

However, our stay was not desirable. The room was so hot that I was unable to sleep more than a few hours, even with the fan blowing on me on high. The windows couldn't be opened more than a few centimeters. It was not even hot outside (~12-15 C), which was the frustrating part. Also, we booked a "three bed private ensuite", which to me means that the room contains 3 beds. It instead means that there is "room" for 3 people. We even contacted the hostel prior to staying there inquiring about the number of beds. Our room only had two beds, one double and one single. Even after discussing the problem with a staff member, we were not able to compromise on a solution so that two people didn't have to share a rather small double bed. In summary, make sure you fully understand the number of beds in your room before staying.

Room Tip: Make sure you understand the number of beds in the room.
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  • Stayed June 2014, travelled with friends
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank ebtraveler22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (58)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
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English first
Utrecht, The Netherlands
1 review
Reviewed 12 June 2014

Safestay is a very good, well organised hostel. The only very cricitical remark is about Easytobook.com, because I thought I had booked a single bedroom, but ended up in a dorm with 6 people and also mixed!!! That was an unpleasant surprise and totally thanks to easytobook. It was simply misleading. The hostel is great for all kinds of travellers. The continental breakfast was a bit poor with fruit, yoghurt, cakes and cornflakes. Not very 'continental' to me.

  • Stayed June 2014, travelled with friends
    • Value
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Review collected in partnership with Easytobook.com

Helpful?
Thank Jentien T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
scotland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 June 2014

Stayed in May 2014 with a school group. Very safe hostel, modern décor, very clean and ideal for school groups. Showers had constant supply of hot water. Lockers in rooms to store valuables. Large breakfast area, good continental breakfast. Free wifi in bar/ lounge area and pool table etc to entertain. Handy for underground into centre of London or within walking distance of London Eye. Luggage room where you can store bags on the last day for free. Staff were friendly, polite and helpful. Strict about noise in rooms and damages though, so be prepared to treat the rooms and other guests with respect - as it should be! A hotel experience in a hostel. Got a thumbs up from our pupils. Fab stay - would definitely come back! :)

Room Tip: Ask for a room at the back - has views of the Strata building and the Shard - also quieter.
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  • Stayed May 2014, travelled on business
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Helpful?
1 Thank ScotLegaleagle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 25 May 2014

We were reluctant to come to this hostel, but BOY WERE WE WRONG!! This was a great hostel. The staff were friendly and helpful, the rooms/entire building was extremely clean and the washrooms were private. To top it all off, everything was pink! We were a group of 5 girls staying here for a night because we went to a concert on a Saturday night. We felt extremely safe and we were very happy to know that most major doorways needed a key to open and that the front door was 24/7 locked and only allowed for guest entry. Thank you for the great experience, we will definitely recommend you guys and we will DEFINITELY be back again! :)

  • Stayed May 2014, travelled with friends
    • Value
    • Location
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Helpful?
3 Thank teffy10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Munich, Germany
1 review
Reviewed 21 May 2014

I liked staying there. Staff has been always quite helpfull and nice, the place was clean, people in the dorms alright. Breakfast had a good quality for a hostel. The place is quite central so actually I walked into the center (you can take the tube also, if you do not like walking). I would go there again.

Room Tip: Dorm with 6 people
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  • Stayed May 2014, travelled solo
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Review collected in partnership with BudgetPlaces

Helpful?
Thank NetteBruenette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warrington, United Kingdom
1 review
Reviewed 23 April 2014

I went to safestay on a college trip and all I can say is the people working there are patronising and made the stay there bad. There was broken lock boxes in the dorm and they tried blaming us for doing it when they must've know it was broken beforehand if they had done there 'room checks' correctly which they clearly hadn't. I would never go back and id advise others to go somewhere else if you don't want to be treated badly on the bases of stereo types.

  • Stayed March 2014, travelled on business
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Helpful?
Thank Katy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds, United Kingdom
1 review
Reviewed 9 April 2014

hygiene wise, the hostel is clean and compared to other hostels is it probably one of the fanciest you will find. BUT, the staff members are extremely rude, we were barely greeted and no there was zero co-operation from their side when we asked where to put our bags, they sent us to an extremely full room and basically told us to deal with it. after holding our bags for an hour, they over charged me on my credit card and thankfully i noticed. Their idea of room service is supplying the bathroom with toilet tissue if needed. i can go on till tomorrow about how unorganised and unprofessional they are with their costumers but you get the idea.

  • Stayed April 2014, travelled with friends
    • Value
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Helpful?
Thank CJ1991
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Safestay London Hostel at Elephant & Castle

Property: Safestay London Hostel at Elephant & Castle
Address: 144-152 Walworth Road | Elephant & Castle, London SE17 1JL, England
Phone Number:
Region: United Kingdom > England > London > London Bridge
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #26 of 843 Speciality Lodging in London
Price Range (Based on Average Rates): £
Hotel Class:4 star — Safestay London Hostel at Elephant & Castle 4*
Number of rooms: 74
Official Description (provided by the hotel):
Safestay London Elephant & Castle is located in the former 18th century labour headquarters, just a few minutes' walk from Elephant & Castle tube station and close to the River Thames and Southbank. You'll love the affordable accommodation and stylish social spaces, 24 hour reception and free Wi-Fi throughout. With twin and triple en-suite rooms as well as en-suite and standard dormitories for 4, 6 and 8 people there's a bed for every budget. All bed linen is included and private rooms boast flat screen televisions, tea and coffee making facilities, and towels too. In dormitories Safestay's own brand of bunk beds are fitted with a personal night-light and surrounded by privacy curtains, allowing for a comfortable night's sleep. There's a locker for each bed too, making it easy to store your luggage and valuables. The beautiful social spaces include a large licensed lounge bar where continental breakfast is served and a variety of snacks and drinks are on offer throughout the day, there's also a games area with pool table, computer room with comfortable seating and a courtyard garden. The hostel has a laundry, ATM, bike racks and a luggage store for guests to use at their pleasure. The first Safestay hostel, the building has been extensively renovated and thanks to the striking interior design you'll love relaxing here after a day's sightseeing. Great for groups and individuals Safestay Elephant & Castle is the ideal base for exploring London's famous attractions. Stay at Safestay London Elephant & Castle and you'll find Big Ben and the Houses of Parliament, the London Eye, Oxford Street and Leicester Square all less than 15-minutes away by tube. Tate Modern, the National Theatre, The Imperial War Museum, London Aquarium, London Dungeon, Shakespeare's Globe Theatre, the Kia Oval and the famous Ministry of Sound are all within 1.5 miles of the property. ... more   less 
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