We booked this hotel specifically for its location as we needed to be in Nunhead on Sat night. We didn't want to be doing a lot of tube travelling or walking either as we have a 3 yr old who is past the buggy stage.
Southwark station is a gentle 7-8min walk through a reasonably nice area. There is a lot of building work going on at the moment but the area felt safe. Coming from Kings Cross it was 2 simple tube rides and easy to find from Southwark station.
Upon arrival, we' d already done the online check in, so we were shown to the check in screens and simply had to type in our surname and our keys were despatched out of the machine, very quick and easy, no messing about filling in forms etc, a good touch, and the lady who helped us was very friendly and professional.
We were on the 5 the floor, room 502, directly in front of the lift. We were worried at first but as I had asked for a quiet room we didn't mention it, to our detriment later on.
The room was typical Premier Inn, roomy, clean with everything you could need for 1 night. We had a double with a sofa bed and there was plenty of room. We used the heating as it was a bit cold but it soon warmed up. The bathroom was also roomy and perfectly clean, usually when you switch the bathroom lights on in hotels its quite noisy but not in here. Beds were comfy with a choice of 2 styles of pillows and we were provided with good quality large white towels. Shower gel, hand soap, tea and coffee was all provided. We asked for an iron and board and one arrived at our room in just under 5 mins, superb service.
We took an afternoon walk to the South bank and this took about 10mins. We arrived on the Southbank right in front of Tate Modern and the Millennium Bridge and had a lovely stroll over the river to St Paul's. I didn't realise just how close we were to the river, this was a superb spot.
After our night out, we arrived back to our room at about 10.30pm and this is where the fun began. The motor for the lift hadn't been noticeable during the day but now it was extremely loud and unpleasant. Also, as our door was directly opposite the lift door, people waiting for the lift and arriving out of it were chatting away, some very loudly. 'Darren' was obviously misbehaving as someone was shouting his name over and over again at 1 am right outside my door. This was obviously not the hotels fault and lift noise can't be avoided but we had asked for a quiet room and we didn't get one, shame as it did spoil our nights sleep. However, when I mentioned this the following morning, the gentleman on the welcome desk was superb, apologised and said we shouldn't have been allocated that room, he the arranged a full refund, excellent customer service once again.
Another positive is the restaurant in this hotel, the service was superb and the breakfast was excellent. We sampled both the hot and cold selections and couldn't fault any of it. It was busy but I wouldn't have expected less on a Sunday morning in central London.
My final tip would be if you need a taxi cab while here, use Waterloo Taxi company who are based just around the corner. When we called we asked for an idea of a price and we agreed a fare there and then so there were no 'extra' surprises.
This is a great hotel in a great spot, just make sure if you really want a quiet room, you get one away from the lifts!
We will return here ourselves and will make sure we do just that.
- Official Description (provided by the hotel):
- Tucked behind the South Bank, where you'll discover modern art, entertainment and contemporary culture ... more less
- Reservation Options:
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