it has been said before but there is absolutely NO ventilation in the rooms. even on a cool day our rooms were stifling hot. the fans did little but circulate hot air. bare basics, had to ask for shampoo all days we were there. staff were helpful. we left behind a hat in our room and after 6 phone calls (mostly no answers) and 2 conversations, we still have no resolution or no follow-up from staff. unfortunately, the hat is worth quite a bit and nearly impossible to replace.
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