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“Good for price - room 9”

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Connaught House Hotel London ExCeL
Ranked #34 of 824 Speciality Lodging in London
Certificate of Excellence
Cardiff, United Kingdom
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Good for price - room 9”
Reviewed 20 June 2014 via mobile

We managed to bag a bargain (£69) and only 30 mins from centre of London on underground.

Friendly staff on arrival and good access at back of pub once closed. Only downside was the small bed (due to small room) and foxed shower head which made having a shower uncomfortable. Slept well even though on comfy mattress.

Stayed June 2014, travelled as a couple
Helpful?
Thank Mathew T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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287 reviews from our community

Traveller rating
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    25
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    3
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33
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (73)
Date | Rating
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English first
Trieste, Italy
2 reviews
Reviewed 13 June 2014

In the middle of nowhere (which is not visible on photos), in between noisy roads with heavy trucks passing by. The staff is not too friendly. The food (we had our first dinner at the hotel) was REALLY BAD. They even failed to prepare decent chips!
The standard rooms are extremely small, the windows won't open, when the kitchen is working, the room gets filled with a terrible stink of fried oil. The matress was all worn out, the bed was tiny and too short (and we are not giants).
Don't dare order an espresso. They have decent equipment but they don't know how to use it at all... and they charge it as if they were in the centre of London!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MauBaz2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
132 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 26 May 2014

I stayed for one night in May recently and found this to be an excellent hotel in every respect. From the moment I walked up to the hotel a smiling employee opened the door to me. The lady on reception decided to offer me a superior downstairs room as I had a large case for easy exit as I was leaving early the next day for London City Airport. Everywhere was super clean and modern interior, so although this is a Victorian listed building, the inside has had a refurbishment. Bed very comfortable and bathroom and everywhere super clean. Tea and coffee facilities in room along with TV, telephone etc. I had a meal in the large modern bar/restaurant/lounge area the night before and the beer battered fish, chips and peas were lovely. Altogether very friendly staff and this hotel puts all the others in the shade on price too! What a bargain of a super hotel.................... I would not hesitate to recommend this to anyone and would certainly stay there again.

Room Tip: If you have a heavy case do ask for a downstairs room. I had one right by the back door, so handy...
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  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Wonderful270
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lichfield
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 May 2014

Excellent service,very clean and comfortable. Very good food and value for money. Friendly,helpful staff. Nothing too much trouble. Arrived very late and tired. Dining room was very busy so chose to use room service which was very prompt.Brilliant for Excell exhibition centre and O2 via Emirates airway.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AJWe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 14 May 2014

been going here for over twenty years .never fails to Amaze me .the attention to Detail and the focus on service and quality make this hotel very special indeed.its a step up in price but you pay for what you get.great for lunch and great for chilling in the lounge bar with a nice harp in the background to sooth away your worries... great place indeed.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DAVIDTALLYROSE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dereham, United Kingdom
Level Contributor
152 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 11 May 2014

Was looking for a reasonable hotel for a weekend away and attending Grand Designs at Excel. The hotel is a small pub type hotel but perfect for what we wanted. Lovely newly refurbished rooms and a great pub which is frequented by locals and guests. Very friendly and helpful staff and good pub type food. Half an hour by DLR into London. Free parking and wifi makes it all very good value for money.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brstocker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ipswich, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 May 2014

Having spent 4 nights over the past 10 days... (working at excel) I was was made welcome... the staff are a credit to the management...so many hotels / bar could learn a lot from them.

Rooms are not massive but it's London.... very very clean...room 4 - (no probs in room 7 or 12 ) could do with a plug by the bed when charging up mobile overnight.. but that being soo picky as finding it hard to find many faults.... I'm not wanting to "big" up the hotel too much otherwise I won't be able to get a room the next time I'm in London....

Room Tip: room 7 .. has one of the most comfy beds I have sleep in for a long time....
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank D W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Connaught House Hotel London ExCeL

Property: Connaught House Hotel London ExCeL
Address: Lynx Way, London E16 1JR, England
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #34 of 824 Speciality Lodging in London
Price Range (Based on Average Rates): £
Hotel Class:3 star — Connaught House Hotel London ExCeL 3*
Number of rooms: 17
Official Description (provided by the hotel):
This historic Grade II listed building designed and built by Victorian architects Vipers and Wagstaff has undergone a 1/4 million pound refurbishment to the upper floors to convert to a 17 En suite bedroom hotel. All rooms offer free Wifi internet access, 32 inch flat screen Tv'sThe facilities available to all guests will incorporate meeting room facilities to add to the already vibrant Gastro Bar and A La Carte Restaurant on the ground floor. There is also a large patio area with gardens, a children's play area and free on site car parking Facilities.We are on the doorstep of London ExCel, City Airport and only a 10 minute journey away from the 02 Arena and Canary Wharf ... more   less 
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