I was in London for a week on a training course, and a colleague booked me into this hotel. I'd actually stayed in the Clarendon (same group and directly over the road) once before, and that was pretty good - though I was a little intrigued to see that my room was a "semi en-suite" - meaning that you got your own shower but you had to trot down the corridor to the shared toilet.
The staff were very helpful and the room was actually pretty nice. The view was good, and although there was no air-con I didn't really care because it had that most wonderful of gadgets: a sash window that opens really wide so you can get some proper fresh air in.
The TV and kettle worked fine, and the WiFi Internet access (which was included) was snappy and fast except for one short spell when it didn't want to play. On a couple of mornings the maid kindly folded my various shirts and whatnot that I'd left a bit randomly around the place after "unpacking" man-style. The shower was also pretty good - given that it was a third-floor room there was plenty of pressure and loads of stonkingly hot water.
The only criticisms are the lack of a lift (serves me right for being a bit unfit, I suppose) and the shared toilet. In this century it's a little odd having to get up, get dressed and wander down the corridor to the loo in the middle of the night. And it didn't help that the first time I used it, the handle of the mixer tap on the washbasin came off in my hand and landed in the basin with a clatter! If the price had been a bit lower I'd be less peeved (the Sunday night was only 60 quid, but the remainder averaged over 100 quid, which is unreasonable). Oh, and breakfast was rather steep so I didn't bother (there are plenty of places in the area to have something to eat in the morning anyway, so it's no big deal).
In short, then: decent location, nice rooms, helpful staff, but overly pricey for a place where you don't even get your own loo.
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- Also Known As:
- The Lancaster Hotel London
- Lancaster London