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“Best Hotel in the City of London...”
Review of South Place Hotel

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South Place Hotel
Ranked #52 of 1,081 Hotels in London
Certificate of Excellence
Reviewed 15 March 2013

I have now stayed at South Place 5 times since it opened and it just gets better and better. The rooms are well thought out and very comfortable with just the right amount of lux. Both restaurants really deliver - different - Angler a bit more swanky and where you might take a good client and the downstairs brasserie excellent at any time of day. Have eaten alone in the brasserie many times and the staff just make you feel so welcome.
In fact if I had to mention one outstanding feature of this hotel it would be the staff.
Absolutely everyone is friendly, warm and welcoming finding time to stop for a little personalised chat whilst remaining utterly professional.
There's no doubt about it this is the very best hotel in the City by a long way - the only snag is it's got so good it's hard to book a room nowadays!

  • Stayed: February 2013, travelled on business
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Thank KAH1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah B, Director of Sales at South Place Hotel, responded to this reviewResponded 20 March 2013

Thank you for your frequent custom, feedback from our returning guests is wonderful to have! We're especially pleased to see that you've tried both of our restaurants and had such positive experiences with our staff.

We hope to welcome you back very soon and that we continue to live up to your expectations! If there is anything we can do to improve our service, please do not hesitate to let us know!

Best regards,
Sarah Buchanan

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915 - 921 of 1,085 reviews

Reviewed 15 March 2013

Hotel is different. Manikens with cut off hands and heads in restaurant area looked strange to me, but style is different indeed.
Can someone explain to me - why in the room we had a toaster?
At the reception desk on arrival girl offered to come in to the room after 10 minutes and show us around- that was strange, but later I understood why this was needed (We declined her offer :) ).
Room was cozy, smaller than expected. Everything was well hidden (had trouble looking for hairdryer), everything was controlled by electric sensors - even a window curtain. At first we even thought that we got room without window!!!
Bed was the best thing I ever slept on :)))

And another stranger thing - hotel is in busy area, so having to wait to be served at the restaurant during breakfast was inconvenient, why do that? Food was good.

  • Stayed: February 2013, travelled with friends
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Thank Andzelika007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah B, Director of Sales at South Place Hotel, responded to this reviewResponded 20 March 2013

How fantastic that you enjoyed our hotel and had a great sleep.

The reason for a toaster in each room is so that when guests order breakfast from room service, the bread is freshly toasted and hot.

Upon your next visit, just let us know if you'd like our Front Desk team to show you how to operate any of the technology. There are special music mixes in the televisions for you, and more.

We hope to welcome you back soon.

Best wishes,

Sarah Buchanan

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Reviewed 14 March 2013

From the moment you walk in to South Place Hotel you can feel this place is different. From the decor to the ambience, you almost feel like you've landed in New York and this is the place to be. The lounge and bar are a great place to grab a drink and chat before dinner; the delicious cocktails make the evening fly by. The hotel has two restaurants, and we had a great experience at both of them. The rooms are a decent size for London and the finishing are very luxurious. This is exactly how a hotel should be and we'll be back again for sure.

Room Tip: High floor is best to get a nice view.
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  • Stayed: March 2013, travelled on business
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Thank tipo3ss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah B, Director of Sales at South Place Hotel, responded to this reviewResponded 20 March 2013

Thank you for your kind words on our restaurants, cocktails and ambience! We do hope that you return to stay with us again very soon.

Kind regards,

Sarah Buchanan

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Reviewed 14 March 2013

Stayed for a Sat night and it's an excellent place to stay. Staff are great. The rooms are really very lovely indeed. The spa area a gorgeous treat, the Sauna and steam room worth a visit.
Breakfast was very good indeed. I would definatley recommend and will definately be using this lovely hotel again.

  • Stayed: November 2012, travelled with friends
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Thank B B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah B, Director of Sales at South Place Hotel, responded to this reviewResponded 20 March 2013

Thank you for taking the time to share your feedback, and explore the hotel's amenities such as the spa. We hope to welcome you back for a relaxing escape very soon.

Best wishes,

Sarah Buchanan

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Reviewed 13 March 2013

I stayed on a weekday night with a partner and what a place to stay.

Lovely room with a great bathroom ( with separate shower) and soap, shampoo, bubble bath to die for - amazing smell and great sized containers. I have stayed in a lot of of London hotels and this clearly is better than most others.

Why is it better:

Location - right in the heart of the City and close to Moorgate and LKiverpool St tubes

Rooms- great spacious rooms with bathrooms

Atmosphere - great roof top bar with blankets for cold winter nights

Hard to fault and worth choosing for a business or personal stay

  • Stayed: January 2013, travelled as a couple
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Thank OccassionalTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah B, Director of Sales at South Place Hotel, responded to this reviewResponded 20 March 2013

Thank you for taking the time to feedback on your stay at South Place, so pleased to hear that you and your partner enjoyed the luxurious bedrooms and amenities.

We hope that you'll return to stay with us soon and soak up some sun on our roof terrace very soon.

Best wishes,

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Reviewed 11 March 2013

From the moment you arrive to the moment you leave, you feel transported to a different place in this hotel. Lovely, bright and airy but stylish room, and the most fabulous bathroom. Every little detail works and the design has been thought about for functionality as well as style. Loved the mood lighting in the bathroom, so lacking in most hotels. The bar was wonderful and I just wish we had dined in the Angler's Restaurant which also looked sublime. Next time! My only little quibble was the lack of a hospitality tray in the bedroom, but tea was quickly provided on request. All in all the best hotel I've stayed in in London for a long time.

Room Tip: Make sure you get a bath - a delux room.
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  • Stayed: March 2013, travelled as a couple
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Thank Snargater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah B, Director of Sales at South Place Hotel, responded to this reviewResponded 12 March 2013

Thank your for taking the time to share such positive feedback on your stay with us, we do appreciate it!

You simply must dine in Angler next time, the food is fresh, locally sourced and sublime. As Spring is on the way, Angler's roof terrace is ideal for sunny drinks and dining.

We hope to welcome you back very soon.

Kind regards,

Sarah Buchanan

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Reviewed 11 March 2013 via mobile

Sadly we didn't stay in the hotel as we live close! But my husband and son took me for mothers day brunch. It was really lovely, great food, attentive service, the staff were great with our 18 month old. We had unlimited prosecco with our delicious food and I got a sweet gift just for being a mum! Would definitely go back.

  • Stayed: March 2013
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1  Thank bagpusstoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah B, Director of Sales at South Place Hotel, responded to this reviewResponded 12 March 2013

Thank you for your feedback on our Mother's Day brunch, especially pleased that you enjoyed our goodie bags! We're working hard to offer area residents nice options for dining and relaxing and hope that we can tempt you back soon. Planning sweet surprises for the kids at Easter Brunch, and our roof terrace will be a stunning sun trap when the weather brightens.

Very best wishes,

Sarah Buchanan

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Additional Information about South Place Hotel

Address: 3 South Place, London EC2M 2AF, England
Phone Number:
Region: United Kingdom > England > London > City of London
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #52 of 1,081 Hotels in London
Price Range: £175 - £342 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — South Place Hotel 5*
Number of rooms: 80
Official Description (provided by the hotel):
South Place is an 80-bedroom, luxury hotel in the City of London, just minutes away from Moorgate and Liverpool Street stations. The first hotel from restaurateurs D&D London, South Place Hotel features Conran-designed interiors, 2 restaurants (one of which, the Angler, was recently awarded a Michellin star), 3 bars and 5 private dining and meeting rooms. The hotel is alive with the buzz of local London neighbourhoods, including Silicon Roundabout at Old Street; the creative communities of Spitalfields, Shoreditch and Hoxton, as well as the chic and sharp energy of the Square Mile. The staff are young and vibrant, passionate about ensuring guests have a warm welcome and a wonderful stay. ... more   less 
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