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“excellent stay” 5 of 5 bubbles
Review of South Place Hotel

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South Place Hotel
Ranked #37 of 1,089 Hotels in London
Certificate of Excellence
Schönenwerd
Level Contributor
34 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“excellent stay”
5 of 5 bubbles Reviewed 2 June 2013 via mobile

I would fully agree with the previous comments. This is an excellent hotel to spend a fancy weekend in London town. The staff is helpful and friendly, the rooms clean, well equipped with all kinds of gadgets (even condoms and lubricants..) and surprise surprise, the tech part of the room works properly.... we check back on those in a few years. Unfortunately, we had no time to check on the Angler restaurant, but will do so hopefully the next time. Best wishes to the staff and keep on going with the good work!

Stayed June 2013, travelled as a couple
Helpful?
Thank chr_off
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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928 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (120)
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Lot, France
Level Contributor
68 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 2 June 2013

Well we have been to some nice dog friendly places before but this must be one of the best so far, every member of staff made our Westie Jamie so welcomed, us as well!! Super modern relatively new hotel right in the centre of city of London, only 5 mins walk from Liverpool Street and Moorgate stations.only stopped the one night but will return. Had afternoon tea and breakfast in room both very good, the staff just couldn't do enough for you.

  • Stayed April 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JulieP821
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brussels, Belgium
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 29 May 2013

We stayed at the South Place for two nights on a weekend in March. The staff was very polite, and the rooms were immaculate and very modern.

We asked to change rooms when we arrived as there were some works going on on that side of the street, and the staff arranged for another room within minutes.

Moorgate and Liverpool street station are within minutes from the hotel, which makes it perfect to go out from for shopping or drinks. Also very easy to get to St. Pancras Station for the Eurostar compared to other hotels in Central London.

Will definitely be back.

  • Stayed March 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LTbrussels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruce R, General Manager at South Place Hotel, responded to this review, 21 June 2013
Dear LTbrussels,

Many thanks for taking the time to pass on your comments. We were delighted to learn that you enjoyed the hotel. From a personal perspective, I regularly use train services through St Pancras and I really do appreciate our proximity to Moorgate. I do hope that we get the opportunity to welcome you back in the very near future.

Best regards,

Bruce
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sallins, Ireland
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 24 May 2013

Beautifully spacious rooms - and no expense spared on simple convenient things such as an iphone/ipod docking station, decent hairdryer (similar to a salon), a beautifully stocked minibar with sugar type snacks too, easily operational tv, power points that weren't inaccessible. Even things like the controls in the bathroom (rain shower, bath etc), no hassle working out what was what control.There was no expense spared on those things that are usually not thought of. It was a real pleasure to stay here.
The only gripe I had was the touch controls for lighting etc beside the bed.... not quite sure how on earth they worked, they seemed to be temperamental, sometimes worked, sometimes not. Annoying when you're nearly asleep and just want to turn the light off.

  • Stayed May 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank coffeepls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruce R, General Manager at South Place Hotel, responded to this review, 31 May 2013
Many thanks for taking the time to pass on your feedback. We are delighted that you appreciated some of the practical touches which we feel help make a guest feel more comfortable. With respect to the lighting controls, we have spent a lot of time refining the software since opening and are delighted to report that we now have the sensitivity and response just right. It has taken longer than we would have liked but we are confident that you will see a marked improvement on your next stay.

Warm regards,

Bruce
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, California
1 review
5 of 5 bubbles Reviewed 23 May 2013

I recently stayed at South Place hotel for the weekend with my wife and toddler daughter to get over our jet-lag in style!
This hotel is very sleek and stylish but also has lots of little quirky touches which add personality, so you don't feel you are staying in another 'city' hotel. Cool artwork, great brands in the minibar, an interesting and well put together cocktail list and bar food menu in the bar on the ground floor to name a few.
We loved the garden bar and the club room on the first floor, both great options for post-dinner drinks depending on what the great british weather is up to!
We had a corner studio suite, which was beautifully decorated and just the right size for the 3 of us and the bed was one of the most comfortable hotel beds I've stayed in.
The staff were fantastic - so helpful and friendly from start to finish. Nothing was too much trouble. My daughter is celiac and they provided us with gluten free bread every time we ate in the ground floor brasserie without us having to ask for it, which she was thrilled about.
It was great to be able to enjoy that part of London at the weekend as well. There is so much more going on in and around Liverpool Street these days... I'd forgotten how much I liked Spitalfields Market.
I would definitely recommend this hotel, for more than just businessmen staying during the week, it ticks a lot more boxes than that. We will definitely stay again when we are next in London

  • Stayed April 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank danbox76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruce R, General Manager at South Place Hotel, responded to this review, 31 May 2013
Dear Danbox,

Many thanks for taking the time to pass on your feedback. We were delighted that you enjoyed your stay with us. We very much look forward to welcoming you back to South Place on your next visit to London.

Warm regards,

Bruce
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin
Level Contributor
28 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 20 May 2013

Lovely hotel and great for those with work engagements in the City. Clearly designed with the hip business man in mind - from the dark wooden tones, grey marbled bathrooms, and photos of male cowboy heroes over the bed to boot; definitely no room for flowers, curves or bright colours in this place! Reminded me of Andaz Midtown NY or Urbán in Madrid and service/staff all excellent. All in all, being a woman, I might have gone for more 'white' over 'dark brown' but that's just being picky. My original choice had been The Town Hall but couldn't get in... but this one is better situated for the City. On this occasion, I was in London for the Nike 10km run so not business, so it works for leisure too - easy to get to Tate Modern and London Bridge by walking 10-15 mins.

  • Stayed May 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Dublin TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruce R, General Manager at South Place Hotel, responded to this review, 31 May 2013
Many thanks for taking the time to pass on your comments - very much appreciated. We were delighted that you mentioned that we are well located for leisure guests too. We think that there are so many exciting things to do now within the city and the east end, yet the more traditional tourist destinations are within easy striking distance thanks to the excellent transport links. We hope to welcome you back to South Place in the very near future.

Best,

Bruce
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Louis, Missouri
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 16 May 2013

I can't say enough wonderful things about the helpful, caring, and friendly staff. They really went out of their way to make my stay a pleasant one. As a widowed single mom traveling with an eight year old son, I don't always feel like I am the type of guest a hotel caters to. In this case, the staff -- and I do mean everyone from the front desk to the room service to the restaurant servers -- were exceptionally attentive and friendly. There were several small issues with the room but each time they quickly attended to the situation with a smile and I never felt I was inconveniencing them. They even offered to buy my son a new stuffed bunny when it went missing during the linen change. Simply request a tea kettle if you like to have tea like I do. The location is probably better suited to business than tourism, but the Moorgate tube was easy to access and the Double Decker buses were, as well. While it is not really designed as a family hotel (no children's menu for the roof top restaurant, etc) it worked out totally fine and I'm so glad to have chosen this hotel to celebrate my 50th birthday. The only disappointment was trying to contact the hotel in advance through the email contact listed on their website, and getting no reply to 2 emails I sent with questions in advance. Otherwise, a tremendous experience at an exceptional hotel!

Room Tip: We did not have much of a view, so not sure if there are rooms that do have them. The beds are super...
See more room tips
  • Stayed May 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Catherine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruce R, General Manager at South Place Hotel, responded to this review, 31 May 2013
Many thanks for taking the time to pass on your comments. We were delighted to learn how much you enjoyed your stay and are always thrilled when guest's specifically mention our team. We hope to welcome you back to South Place in the very near future.

Best regards,

Bruce
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about South Place Hotel

Property: South Place Hotel
Address: 3 South Place, London EC2M 2AF, England
Region: United Kingdom > England > London > City of London
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #37 of 1,089 Hotels in London
Price Range (Based on Average Rates): £££
Hotel Class:5 star — South Place Hotel 5*
Number of rooms: 80
Official Description (provided by the hotel):
South Place is an 80-bedroom, luxury hotel in the City of London, just minutes away from Moorgate and Liverpool Street stations. The first hotel from restaurateurs D&D London, South Place Hotel features Conran-designed interiors, 2 restaurants (one of which, the Angler, was recently awarded a Michellin star), 3 bars and 5 private dining and meeting rooms. The hotel is alive with the buzz of local London neighbourhoods, including Silicon Roundabout at Old Street; the creative communities of Spitalfields, Shoreditch and Hoxton, as well as the chic and sharp energy of the Square Mile. The staff are young and vibrant, passionate about ensuring guests have a warm welcome and a wonderful stay. ... more   less 
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