Staying at the South Place Hotel was a true 5* experience. The service we encountered on our recent trip on the 2nd November was absolutely flawless. It honestly couldn't have been better. We arrived just before 12 noon fully expecting our room to not yet be available, but fortunately for us a room was available immediately and the lady at the check-in desk personally showed us up to the room on the 6th floor.
The room was perfect and the bathroom was particularly indulgent, with a very large Philippe Starck designed bathtub complete with a powerful and hot rainforest style shower. The room and entire hotel was spotlessly clean, and we didn't hear any noise at all from other guests during our stay - so the room must be very well soundproofed. The view from the room window wasn't particularly inspiring, it looked out onto the inner courtyard with outdoor bar visible below but it let in a lot of natural light and had a large mirrored artwork opposite; but given that the hotel is only 6/7 stories high and surrounded by other buildings I don't imagine any room in the hotel has particularly stunning views.
I booked via a hotel comparison website and forgot to specifically request hypoallergenic bedding as my partner suffers from allergies. As we were leaving the hotel to go to the theatre we requested for the standard down-filled duvets to be replaced with hypoallergenic duvet and pillows and upon our arrival back to the hotel the lady at the reception desk recognised us and confirmed that they'd been changed. My partner noticed that the hotel also offered complimentary hair straighteners available from reception as apparently these days hair driers are no longer enough! It's little touches like this that made the service really stand out as being particularly good.
As a lover of technology this hotel was perhaps the most impressive I've ever experienced. The room comes with fast free wi-fi, a superb high-end Bang & Olufsen TV (complete with complimentary movie rental), Sky Sports and international TV channels, touchscreen bedside DAB and internet radio with iPod dock, and stylish bedside wall panels allow you to control the rooms lighting, air conditioning and even open and close the rooms black-out blind. I now wish I had some of these features at home! A panel built into the large desk easily allows you to connect and charge gadgets (USB, ethernet, HDMI, etc).
We didn't have breakfast included in our rate so I can't comment on that, although we did try the all day brunch in the '3 South Place - bar and grill' restaurant in the lobby. It came with unlimited Prosecco for an extra £10 each, which was well worth it. It was incredibly noisy in the restaurant, but I'll not downvote the hotel experience because of that.
I'm already awaiting our next trip to London just so that we can stay at this hotel again!
- Official Description (provided by the hotel):
- South Place is an 80-bedroom, luxury hotel in the City of London, just minutes away from Moorgate and Liverpool Street stations. The first hotel from restaurateurs D&D London, South Place Hotel features Conran-designed interiors, 2 restaurants (one of which, the Angler, was recently awarded a Michellin star), 3 bars and 5 private dining and meeting rooms. The hotel is alive with the buzz of local London neighbourhoods, including Silicon Roundabout at Old Street; the creative communities of Spitalfields, Shoreditch and Hoxton, as well as the chic and sharp energy of the Square Mile. The staff are young and vibrant, passionate about ensuring guests have a warm welcome and a wonderful stay. ... more less
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