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“An amazing designer hotel!”
Review of South Place Hotel

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South Place Hotel
Ranked #42 of 1,063 Hotels in London
Certificate of Excellence
London, United Kingdom
Level Contributor
2 reviews
“An amazing designer hotel!”
Reviewed 24 February 2014 via mobile

From the first review I found for this hotel I fell in love and knew i had to book it! The hotel was amazingly beautiful. The bathroom was exceptional and a key selling point.

I would 100% book this hotel again!

The staff were friendly and helpful and recommended dinning options for the evening.

Stayed October 2013, travelled as a couple
Helpful?
Thank Mamtaxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruce R, General Manager at South Place Hotel, responded to this review, 22 April 2014
Dear Mamtaxx,

Thank you very much for your kind words, I was really pleased to read that you had such a great time when you stayed.

I hope we will see you at the hotel again soon, whether that is for an overnight stay or to visit one of our restaurants or bars.

Warm regards,
Bruce
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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956 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (123)
Date | Rating
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English first
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 17 February 2014

My boyfriend took me to this hotel for valentines day and I was over the moon. The hotel is lovely and the staff were so friendly and welcoming.

The room was lush with a huge bath and marble style walls and falls. The lighting is also something I quite liked as it gave a nice romantic feeling to the room.

Ice was brought up to us minutes after we rang room service for it and they did't charge for it as well as glasses are ready waiting in the draw, layed out nicely.

I would definately recommend this hotel, absolutely brilliant place.

Room Tip: I imagine all the rooms were nice.
See more room tips
  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elena N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruce R, General Manager at South Place Hotel, responded to this review, 22 April 2014
Dear Elena N,

Thank you very much for taking the time to leave your feedback, I was so pleased to read that you chose South Place Hotel for a special occasion and has such a great time when you stayed.

I hope we will see you at the hotel again soon.

Warm regards,
Bruce
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 17 February 2014

From the moment we arrived we were treated like VIPs. The wonderful front of house staff kept us entertained and treated us with absolute courtesy. Clearly they enjoy their jobs and were keen to engage in witty although respectful banter. Superb.

The room was lovely. Not massive. Not overly indulgent but perfect and ticked the boxes for us. Fabulous double bath and a super start to a romantic evening. We chose to stay and eat in the hotel and the food and service were great. ( we ate downstairs) Again we were made to feel important and as if nothing was too much trouble.

Would defenately recommend to anyone and everyone for w lovely sumptuous evening. Breakfast was lovely and whilst not the cheapest, it won top marks for us because of the ease of location and ambience. Free papers too.

Wonderful

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank UkBronte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruce R, General Manager at South Place Hotel, responded to this review, 22 April 2014
Dea UkBronte,

Thank you very much for taking the time to leave your feedback. I was delighted to learn that you had such a nice time when you stayed at South Place Hotel and were able to explore the restaurants and bars.

I hope we can welcome you back to the hotel again very soon.

Warm regards,
Bruce
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
England
Level Contributor
135 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 16 February 2014 via mobile

From the moment we arrived for our nights stay, we knew we'd picked the right hotel. The reception reflects the overall style of the hotel and rooms; and the staff exceptionally helpful. Our hotel room was perfect. We stayed in the Eldon room and it exceeded all expectations; from the huge bath, double showers, stereo system, drinks, huge floating bed to lighting, TV and general design we were happy. I really couldn't recommend this place enough, and a stones throw from Liverpool Street Station.

Stayed February 2014, travelled as a couple
Helpful?
Thank Sodyathen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruce R, General Manager at South Place Hotel, responded to this review, 17 April 2014
Dear Sodyathen,

Thank you so much for taking the time to leave your feedback, I was delighted to read that you enjoyed your stay at South Place Hotel so much.

I hope we see you at the hotel again very soon, whether that's for a hotel say or a visit to one of restaurants.

Warm regards,
Bruce
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 February 2014

My girlfriend and I spent two days at this beautiful hotel. It was absolutely fantastic!
On arrival we were greeted by friendly Alex who gave the impression he is there to enhance our stay in any way possible. This is the type of service you receive at South Place Hotel.
Dining is superb, offering an extensive menu, prepared and served beautifully. I cannot praise the hotel and service enough.
I will be going back to South Place Hotel, no doubt about that, the next time I am in London!

Room Tip: Try the Angler Restaurant on the 7th floor!
See more room tips
  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Linda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruce R, General Manager at South Place Hotel, responded to this review, 17 April 2014
Dear Linda C,

Thank you so much for your kind words. Our team takes great pride in the excellent service they provide to all of our guests, and they were thrilled to read your comments.

I hope we will see you at the hotel again very soon.

Warm regards,
Bruce
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 February 2014

I travel to London a few times a year on business. This was my first time at this hotel and could not be happier. The pressure was on, as I am the one that picked it for a client and 4 co-workers. Rave reviews from all.

The attention to detail is what impressed me the most. For example, you have to love a hotel that puts fresh citrus on the bar with a martini shaker! The service from the entire staff was top notch. I think this hotel would be an excellent choice for either a business or leisure traveler.

There are 3 bars on the property and a great gym to burn it all off in the morning. Julie Gil, Reservations Manger, could not have been more helpful or easier to deal with.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aggster97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruce R, General Manager at South Place Hotel, responded to this review, 17 April 2014
Dear Aggster97,

Thank you so much for taking the time to leave your review. I was so pleased to learn that you and your colleagues had a great time. Our team was so pleased to read your kind comments.

I hope we can welcome you to the hotel again soon.

Warm regards,
Bruce
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leicester, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 January 2014

This is a nice luxury hotel The pros are staff are brilliant and very helpful, rooms are very clean and the rooms are well set up with IT. I loved the large deep bath too and the quality toiletries. The small negatives are that the shower is in the bath rather than having a separate shower cubicle, there was bit of limescale on the fixed showerhead, could do with some kind of grip handle to get easily out of such a deep bath and that the bar downstairs and restaurant are very noisy. There is a nice games room to sit in and I think this could be slightly improved in terms of lighting and background music. As downstairs is so loud and a bit rowdy, a quietier room apart from your bedroom, is I think pretty essential. Also would be useful in room to have a sheet saying what floor the gym and games room are on.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with redspottedhanky.com

Helpful?
Thank 25ruth G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruce R, General Manager at South Place Hotel, responded to this review, 16 April 2014
Dear 25ruth G,

Thank you so much for your feedback, I was pleased to read that you think so highly of our team, who take great pride in the hotel and were delighted to see your comments.

We carry out regular descaling of the showerheads and I am sorry that on this occasion this was not sufficient. I have asked our Housekeeping team to repeat the descaling again following your feedback. You can request for a room with a walk-in shower, and our team will always do their best to accommodate guest requests.

The restaurant and bars are a very important part of our offering at the hotel and 3 South Place Bar & Grill is extremely popular and can get quite busy, especially during the week. For guests looking for a quieter, more elegant atmosphere I can highly recommend Angler, our 7th Floor seafood restaurant which was awarded its first Michelin star last year.

I do hope that we will be able to welcome you back to the hotel again soon.

Warm regards,
Bruce
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about South Place Hotel

Property: South Place Hotel
Address: 3 South Place, London EC2M 2AF, England
Phone Number:
Region: United Kingdom > England > London > City of London
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #42 of 1,063 Hotels in London
Price Range (Based on Average Rates): £££
Hotel Class:5 star — South Place Hotel 5*
Number of rooms: 80
Official Description (provided by the hotel):
South Place is an 80-bedroom, luxury hotel in the City of London, just minutes away from Moorgate and Liverpool Street stations. The first hotel from restaurateurs D&D London, South Place Hotel features Conran-designed interiors, 2 restaurants (one of which, the Angler, was recently awarded a Michellin star), 3 bars and 5 private dining and meeting rooms. The hotel is alive with the buzz of local London neighbourhoods, including Silicon Roundabout at Old Street; the creative communities of Spitalfields, Shoreditch and Hoxton, as well as the chic and sharp energy of the Square Mile. The staff are young and vibrant, passionate about ensuring guests have a warm welcome and a wonderful stay. ... more   less 
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