We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Had the worst night here!”
Review of RestUp London

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
RestUp London
Ranked #479 of 923 Speciality Lodging in London
Reviewed 10 July 2014

Well this was my first time staying in a London hostel, because we booked last minute 5 of us stayed in a room with 15 random people. The beds were narrow and there was a severe lack of plug sockets. We were woken up several times by drunk people coming into our room. I got sexually assaulted in this dorm and the staff did nothing about it when i reported it the morning after because it was dark and i could not describe the attackers all they said was sorry this happened. They did not ask around the other occupants in the room if they saw anything etc.
The hostel itself had a nice clean modern feel but the room was terrible it has put me off staying in a hostel again. If anyone ever stays here try to get a room with all the people you know. The security in the other 20 dorm (where some of our party) got robbed .

Room Tip: Dont stay in the 20 bed dorm!
See more room tips
  • Stayed: November 2013, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
1  Thank Imogen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (539)
Traveller rating
Traveller type
Time of year
Language

190 - 196 of 539 reviews

Reviewed 9 July 2014

I found this hostel at Elephant and Castle, a blue collar neighborhood very close to the center of town and within easy transportation to double decker buses and the underground. The choices of dormitories were great, anywhere from private to up to twenty per room. I chose a six bunk room. The rooms was very clean and the showers had plenty of hot water. The staff was very helpful and friendly, and was very helpful with providing information for sightseeing,etc. The cafeteria was very busy so I did not try it but there were many cheap ethnic restaurants to choose from. I tried a Turkish deli nearby and the food was excellent.

Room Tip: Free wifi in the first floor but not in rooms.
See more room tips
  • Stayed: July 2014, travelled solo
    • Location
    • Rooms
    • Service
2  Thank Carlos A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2014

This hotel, while not the largest room, was CLEAN, shower was hot, wifi worked. My son & I stayed here for 5 nights. The price was right. We had more money to spend on other things in London. Not a bad walk from the Tube.

Room Tip: We had a private room, 1 set of bunk beds & private shower.
See more room tips
  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Michelle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2014 via mobile

The hostel is well located, a couple of tube stations away from Westminster. There is also the bus option on the stop right in front of the hostel. Shower is very small. There is no power socket near the beds. The staff is friendly and very helpful when it comes to buying tickets to attractions.

Stayed: June 2014, travelled with friends
Thank Victor C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2014

We stayed with 2 friends 3 nights, and was a good deal.
Buses close and subway too (10min walk). Breakfast was nice.
Room was okay, and facilities too, It is a good place to stay, you even have a night bus for your crazy nights in London (Camden!!).

Good place, I will do it again

  • Stayed: July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank AmyCaUS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2014

I have stayed at many hostels all over the world but this particularly one was not nice in many ways! I have never written a review, but felt the need to share my experience, as a group of 5 we booked into the hostel a couple of weeks ago for 2 nights, staying top floor during the peak of the hottest days of the year, we dropped off our luggage and headed out straight away due to lack of air circulating through our room, we found a friendly cabana just over the road where the staff and the locals were all more than inviting, our first night in the hostel was just about bearable through the heat, we came back from the day’s events, showered and was looking to watch some of the world cup, the lounge area was absolutely packed so we decided to sit in the kitchen area where there was only a couple of small groups, we sat for an hour at the most watching the world cup and having a laugh between ourselves, before heading over to the cabana to watch the England game, as we walked out past reception the male member of staff looked really irate and flustered and shouted we should keep the noise down when we come in as there are other guests, the reception area was packed so as we were being shouted at in front of all the other guests I tried to diffuse his anger by saying there was no problem and that we would keep the noise down even though we were hardly making any noise, just enjoying the world cup, he retaliated to me and continued to say there was a problem, I told him again there would be no problem and we walked out.

Firstly we were staying at this hostel whilst in a football competition at the Olympic stadium, and getting into the spirit for the world cup as the majority of the nation would have been, secondly it was Saturday night before 10pm and thirdly he was rude without any prior warnings whatsoever for us to be quiet if he thought we were unreasonably loud.

The place is clearly understaffed for too many visitors, the majority of those visitors were very young, so it should either be promoted as a young person’s or school hostel or take into consideration there will be people booking in to have fun and a laugh! Every corridor you walked down and room you entered the people looked like zombies, either because they were too young and scared to be in a place with such a mass variety of people, or they had already been told off for being too noisy.

A suggestion would be to train your staff to get some basic manners training / customer service skills and remember everyone who walks through that door is a paying customer

the list could go on but just a word of warning for anyone hoping to have a fun time in this hostel, it was anything but fun!

Room Tip: go elsewhere
See more room tips
  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank naomi c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2014

I stayed in RestUp for a few nights over a weekend because I had to find somewhere on short notice and most other places were booked out. I found my stay highly unenjoyable.

The hostel is massive and houses a huge number of guests, however the common areas are comparatively small and were absolutely jam packed with people whenever I wanted to use them. The hostel doesn't offer free breakfast, which is understandable considering its rates are pretty low, but the breakfast available for purchase is overpriced and sub-standard.

Similar to some of the other hostels I have visited in London, the showers have an annoying button instead of taps so you have to press the button every ten seconds or so to run the shower and you have no control over the water temperature (which was slightly too hot for me).

The bunks in the room I slept in were very squeaky and loud, and people were coming in and out of the room all night which made it very difficult to sleep. Several of the guests decided to become a bit too intimate in their bunk bed, which I can't blame on the hostel but it made the stay all the more unpleasant. Overall, I would recommend spending a few extra dollars and staying in a nicer joint in a bit more central area.

  • Stayed: June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Nicole P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these London hotels
Clerkenwell
Clink78
Clink78
#62 of 923 in London
2,142 reviews
Palmers Lodge Hillspring
#47 of 923 in London
588 reviews
Home London
#507 of 923 in London
281 reviews
Show Prices
Show Prices
Show Prices
Southwark
St Christopher's Village London Bridge
Show Prices
Show Prices
Show Prices

Been to RestUp London? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about RestUp London

Address: 172 New Kent Road | Driscoll House, London SE1 4YT, England
Region: United Kingdom > England > London
Amenities:
Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #479 of 923 Speciality Lodging in London
Price Range: £11 - £75 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — RestUp London 2*
Number of rooms: 140
Official Description (provided by the hotel):
REST UP hostel in London has been established within Driscoll House, a unique pre-WWI baroque style listed building, unlike any other in the surrounding suburb of Elephant & Castle. We have a century old history of being a hostel, a claim that we are very proud of, originally just for women and children however now open to all. With an original exterior, the interior has been brought up to date with modern common areas perfect for relaxing and zoning out of reality and into the cyber world with our FREE WIFI. Our TV room and terrace are both great places to enjoy some snacks and laze around in the brightly coloured chairs/ bean bags and soak up the sunlight (on the rare occasions when London’s weather decides to shine). English not your mother tongue? That’s not a problem! We have multi-lingual staff that are here to help you. A hostel unlike any other hostel; with the hustle and bustle of central London on our doorstep complimented by the great array of guests within (young and old from all around the world) as well as friendly staff and delicious meals available throughout the day it’s the perfect place to make new friends, relax and REST UP at Driscoll House Hostel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Ctrip TA, Hotels.com, Expedia, Evoline ltd, TripOnline SA, LateRooms, Ebookers, HotelsClick, 5viajes2012 S.L., getaroom.com and Cancelon so you can book your RestUp London reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing