Came for weekend with friend for her birthday treat. Booked parking which was great. On checking in it was 3.15 Saturday afternoon there was about 10 people queuing in reception. Rooms were not ready. We were told to come back in 20 minutes but I said we needed to get changed for theatre and meal. We were given another room which was excellent. No complaints at all about cleanliness food or hotel but check in desk too small and it was very hectic. At breakfast again, no cups no knives and tables not cleared yet staff standing around. I would say a bit of customer service training would be good for the staff but I would certainly stay again as I loved the view and the rooms.
- Official Description (provided by the hotel):
- Located in Royal Greenwich, DoubleTree By Hilton London Greenwich is just a 15 minute walk from the Cutty Sark, Maritime Museum and near the O2 Arena. Close to Canary Wharf, Excel Exhibition Centre and with great transport links to Central London, this London Hotel is easily accessible via the DLR from Greenwich station and is near to Greenwich Market and the observatory. This 4* hotel offers free wi-fi in all bedrooms, the restaurant and bar. Use of the hotel gym is free for all guests. ... more less
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