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Ibis London Shepherds Bush
Ranked #259 of 1,076 Hotels in London
Certificate of Excellence
GreenLeadersBronze level
Reviewed 19 August 2014

Very close to Shepherd's Bush underground station (5 min walk). The hotel is new, very clean and the rooms large enough for two people. Vis-a-vis the hotel there are several cafes and places to eat.
It is a good choice for those who want to visit London

  • Stayed: September 2013, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Raul P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emilie D, Manager at Ibis London Shepherds Bush, responded to this reviewResponded 22 August 2014

Thank you for your review.
I am glad you had a good stay with us.
See you on your next trip hopefully!
Kind regards, Izabela Biernaczyk

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566 - 572 of 1,978 reviews

Reviewed 19 August 2014

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank dresmas
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Emilie D, Manager at Ibis London Shepherds Bush, responded to this reviewResponded 22 August 2014

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Reviewed 18 August 2014

well situated for tube station and shopping mall.Stayed 2 nights and it did exactly what it said on the tin !!! 2 excellent nights sleep,quiet ,clean and friendly.Beds were amazingly comfortable with crisp white sheets,tea and coffee and a decent hair drier,shower was hot and powerful.

Room Tip: we were in 125 which was very quiet
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  • Stayed: August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank strachanBristol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emilie D, Manager at Ibis London Shepherds Bush, responded to this reviewResponded 22 August 2014

Thank you for taking the time to write a review.
I am delighted that you enjoyed your visit and look forward to seeing you again in the near future.
Kind regards, Izabela Biernaczyk

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2014

We really enjoyed our stay at this hotel however I have one issue and that is with the housekeeping, it appears that this function has been outsourced as there was never a day that we did not have a issue with housekeeping. One day our room was not cleaned at all and we enquired as to why not the response was that every third day of a person’s stay they do not clean room. Other than that the front office staff were very pleasant.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank LionelDM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emilie D, Manager at Ibis London Shepherds Bush, responded to this reviewResponded 22 August 2014

Thank you for taking the time to write a review about your recent visit to ibis Shepherd's Bush.
I am delighted that you enjoyed your stay and we have noted your comments about housekeeping.
Please accept my apologies for this inconvenience and be informed that we are looking into it.

Kind regards,
Izabela Biernaczyk

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Reviewed 14 August 2014

This hotel is an excellent option for staying in London in pleasant surroundings and a quite area.
It is a short 20 minute trip on the tube to central London giving access to all the attractions.
The reception staff are all very professional and helpful and the rooms are excellent and spacious for any stay.
Very good restaurant options available at nearby Westfield shopping area and cheaper eating cafes and restaurants along the High Street in Shepherds Bush.

Room Tip: We were on the second floor and it was very quite and a good sized room for 2 people.
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  • Stayed: August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emilie D, Manager at Ibis London Shepherds Bush, responded to this reviewResponded 22 August 2014

Thank you for your kind comments and compliments.
I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon.

Kind regards,
Izabela Biernaczyk

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Reviewed 12 August 2014

I stayed here from 20th July to 23rd July. The room is spacious and clean.
The breakfast served is excellent, choices from continental style to good old English bacon, sausages, mushroom and eggs! Really good! The plus factor is that it is so near Westfield, a great place to shop and eat ( as there are so many restaurants to choose from).
Another plus is that it is so near the tube stations and buses to Oxford Street or Edgware Road.
Good value for money.. Do try this hotel. The staff are warm friendly!

Room Tip: My room had no problem with noise although the window faces the road.
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  • Stayed: July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Siew Kheng F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emilie D, General Manager at Ibis London Shepherds Bush, responded to this reviewResponded 14 August 2014

dear guests,
Thank you so much for taking the time to write your review about your July stay with us.
We are glad to see you enjoyed your stay and we hope to welcome you back shortly.
Best regards
Emilie Dengremont
General Manager

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Reviewed 11 August 2014

I stayed for 10 nights over 2 weeks and though the hotel was excellent and so much better than its budget rivals, the only change I would like is a slightly wider menu but overall great stay. Most impressed with the double glazing as near to a very busy road but could not hear traffic with the windows closed

  • Stayed: August 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
2  Thank Buckieboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emilie D, General Manager at Ibis London Shepherds Bush, responded to this reviewResponded 14 August 2014

Dear Guests,
I would like to thank you on behalf of the team for your kind words about your recent stay in ibis Shepherd's Bush.
I wish we will have the opportunity to welcome you back shortly.
Kind regards
Emilie Dengremont
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ibis London Shepherds Bush

Address: 3 - 5 Rockley Road, London W14 0DJ, England
Phone Number:
Region: United Kingdom > England > London > Hammersmith / Fulham
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #259 of 1,076 Hotels in London
Price Range: £76 - £148 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis London Shepherds Bush 3*
Number of rooms: 128
Official Description (provided by the hotel):
Welcome to ibis - feel good at a great priceIbis London Shepherd’s Bush is our latest London hotel, located few meters to Westfield Shopping Centre, close to BBC TV Centre, Hammersmith and Noting Hill.The hotel offers 128 inviting modern rooms (100% non smoking) with comfortable beds "Sweet Bed" by Ibis TV with freeview, free Wi-Fi, tea & coffee facilities, bathroom with shower.Enjoy a treat in our innovative restaurant concept "Fogg's" which serves modern and international dishes from “around the world” or in the bar which is perfect for coffee, pre-dinner drink with our “tapas” daily counter or light meal in a cozy atmosphere. ... more   less 
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