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Reviews (3,701)
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1,489
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34
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All reviewsjubilee linesouth banklondon eyetube stationtate modernborough marketfree wifiminute walkcomfortable bedwalking distanceexcellent locationearly checkconvenient locationbusiness tripbig benshort staytea and coffee
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1,354 - 1,359 of 3,701 reviews
Reviewed 24 February 2014

I made a reservation for this hotel and then had to cancel two weeks prior as my travel plans had changed. I called the hotel to cancel but they still charged me for the night anyway. Since they couldn't find a "record" of me calling to cancel they billed me for the first night. Be aware any travelers that use this hotel, their reservation staff aren't exactly the most competent or well trained to handle situations like this.

  • Stayed: December 2013, travelled with family
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1  Thank Ian D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ibis London B, Assistant General Manager at Ibis London Blackfriars, responded to this reviewResponded 4 March 2014

Thank you very much for having taken the time to leave here a review following your experience with the ibis London Blackfriars. I took the time to investigate the situation that you brought here to our attention and I have the regret to inform you that at the time of the booking you had selected a promotional rate and agreed for the terms and conditions which stipulate that the reservation is none modifiable and none cancellable. I hope these further elements will help clarifying the situation and I remain of course at your disposal should you have some aditional questions.

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Reviewed 24 February 2014

Good location a few mins from the south bank and a further few mins to Blackfriars Tube station. Quick check in with a very friendly welcome and acknowledged Accor Le Club membership with two drinks vouchers for the bar without being prompted. Room clean with a good size comfy bed, flat screen TV, desk area, free WIFI throughout, Hairdryer, good shower. (No Safe)
Bar area modern and not too soul less for this type of hotel, only had side orders from the food menu, but these were perfectly fine.

Good Hotel and would stay here again.

  • Stayed: February 2014, travelled as a couple
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1  Thank MrMmrsM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ibis London B, Assistant General Manager at Ibis London Blackfriars, responded to this reviewResponded 25 February 2014

Thank you so much for having taken the time to review your stay with us. I was really pleased to see that you have enjoyed our facilities, our restaurant offer and the friendliness of our team ! We look forward to welcome you soon again !

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Reviewed 23 February 2014

I spent a weekend at this hotel recently and found it excellent in every way. It is 30 seconds walk from tube station and close to central London. The room was basic but very adequate. The bed very comfortable, the bar was good and the staff excellent. An ideal hotel to base yourself in while touring London

  • Stayed: January 2014, travelled as a couple
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1  Thank TomQ865
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ibis London B, Assistant General Manager at Ibis London Blackfriars, responded to this reviewResponded 25 February 2014

Thank you very much for this 5 out of 5 ! It has been a pleasure to welcome you and we hope to have the chance to have you again staying with us in the future !

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Reviewed 22 February 2014

Stayed here for 3 nights. Clean, quiet, excellent location.
We didn't bother with breakfast as there are so many cafés along the river , but did have dinner one night which couldn't be faulted. Staff were very helpful.
The hotel is in an excellent location with all of the main tourist spots within 30mins walk or you can use southwark, blackfriars, Waterloo or St. Paul's tube stations.
No pool or gym - Novotel next door has that but £100 more a night.

Room Tip: We asked for adjoining rooms and this was no problem.
  • Stayed: February 2014, travelled with family
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Thank Ftsre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ibis London B, Assistant General Manager at Ibis London Blackfriars, responded to this reviewResponded 25 February 2014

Thank you so much for this excellent review. I was really pleased to see that our location has met your expectations. Thank you as well for the nice comment about our team which I will happily share with them !

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Reviewed 22 February 2014

Very nice new hotel. Great rooms and excellent location near city centre.

Just 10-15 minutes walk to London Eye or 15-20 minutes walk to Tower Bridge!

Tube station is just 3-5 minutes walk from Hotel and Nando's restaurant (great choice for dinners or lunch) is also opposite of Tube station

Room Tip: It is better to have room on higher floors for better view. My room was on 10th floor.
  • Stayed: August 2013, travelled with friends
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Thank enkydu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ibis London B, Assistant General Manager at Ibis London Blackfriars, responded to this reviewResponded 25 February 2014

Thank you so much for this extremely positive review. I am pleased to see that you found our location convenient. Looking forward to welcome you soon again !

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