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Reviews (3,701)
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All reviewsjubilee linesouth banklondon eyetube stationtate modernborough marketfree wifiminute walkcomfortable bedwalking distanceexcellent locationearly checkconvenient locationbusiness tripbig benshort staytea and coffee
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Reviewed 4 March 2014

Many people consider Ibis to be a lesser chain than many others but my experience here cannot be faulted.

Lovely room, stylish public areas, and the food is absolutely outstanding. And compared to many the price really is great value.

One minor complaint I have is that you are allowed to order food to eat in your room, but you have to go to the ground floor restaurant to collect it - which is awkward getting in and out of lifts and rooms with a tray in ones hands. A small tray charge to have it delivered by a member of staff is the way to go.

  • Stayed: January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank SteveRRS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ibis London B, Assistant General Manager at Ibis London Blackfriars, responded to this reviewResponded 5 March 2014

Thank you so much for this 5 out of 5. I was really glad to see that you have been convinced by the ibis brand and by our Fogg's restaurant. It has been a pleasure to welcome you and we hope to have the chance to have you staying with us again in the near future !

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Reviewed 2 March 2014 via mobile

Short stay in the ibis hotel, it is the cleanest we have stayed in for a long time. Catered for every need, easy booking, service fantastic, very friendly and helpful staff for such a large hotel. We didn't feel like we were on a production line or in the way at any time. Excellent food, fan prices, 24hr room service, large choice for breakfast. It may be used by many on business trips, but it felt homely. Free wi-fi, free Internet access on laptops provided, bonus ! Will book again for later in the year.

Stayed: February 2014, travelled as a couple
1  Thank Margot147
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ibis London B, Assistant General Manager at Ibis London Blackfriars, responded to this reviewResponded 3 March 2014

Dear Margot, thank you so much for this excellent review and for having awarded us a 5 out of 5. I am pleased to read that you are considering staying with us again. We are looking forward to welcome you !

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Reviewed 1 March 2014 via mobile

Just spent a lovely weekend at this hotel. The rooms are spacious, clean and quiet! We were on the 13th floor and had nice views of the city. The breakfast was fantastic. Something for anyone - and as a fussy eater this says a lot! The location of the hotel is perfect. It's so close to a main tube station that you can get any where you need to be. We came back to the hotel on Friday evening after a lovely meal out and the atmosphere in the bar meant we couldn't not stop for a drink! Reasonable prices for the drinks and even the room service doesn't seem badly priced. Would highly recommend and we have no doubt we will be staying here again next time!

Stayed: March 2014, travelled as a couple
Thank bbbuttercupp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ibis London B, Assistant General Manager at Ibis London Blackfriars, responded to this reviewResponded 4 March 2014

Thank you so much for this 5 out of 5 ! I am really happy to see that you have enjoyed your stay in the Ibis London Blackfriars ! Thank you as well for having highlighted the quality of our Fogg's restaurant. I hope we will have the chance to welcome you again in the near future !

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Reviewed 24 February 2014

I made a reservation for this hotel and then had to cancel two weeks prior as my travel plans had changed. I called the hotel to cancel but they still charged me for the night anyway. Since they couldn't find a "record" of me calling to cancel they billed me for the first night. Be aware any travelers that use this hotel, their reservation staff aren't exactly the most competent or well trained to handle situations like this.

  • Stayed: December 2013, travelled with family
    • Value
    • Service
1  Thank Ian D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ibis London B, Assistant General Manager at Ibis London Blackfriars, responded to this reviewResponded 4 March 2014

Thank you very much for having taken the time to leave here a review following your experience with the ibis London Blackfriars. I took the time to investigate the situation that you brought here to our attention and I have the regret to inform you that at the time of the booking you had selected a promotional rate and agreed for the terms and conditions which stipulate that the reservation is none modifiable and none cancellable. I hope these further elements will help clarifying the situation and I remain of course at your disposal should you have some aditional questions.

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Reviewed 24 February 2014

Good location a few mins from the south bank and a further few mins to Blackfriars Tube station. Quick check in with a very friendly welcome and acknowledged Accor Le Club membership with two drinks vouchers for the bar without being prompted. Room clean with a good size comfy bed, flat screen TV, desk area, free WIFI throughout, Hairdryer, good shower. (No Safe)
Bar area modern and not too soul less for this type of hotel, only had side orders from the food menu, but these were perfectly fine.

Good Hotel and would stay here again.

  • Stayed: February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank MrMmrsM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ibis London B, Assistant General Manager at Ibis London Blackfriars, responded to this reviewResponded 25 February 2014

Thank you so much for having taken the time to review your stay with us. I was really pleased to see that you have enjoyed our facilities, our restaurant offer and the friendliness of our team ! We look forward to welcome you soon again !

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