I was travelling with friends! We were looking for an affordable hostel, near the city center. At first we booked beds in a 9bed room. Before going to London we received an email saying that our reservation changed and we were now on a 12 bed room. The prices kept the same! And we knew that when booking the hostel 12bed room was cheaper, but we decided to pay a bit more just to be more confortable in the 9 bed room.
We arrived at night in the hostel, which under the rooms area is a pub, it was really crowded and almost impossible to speak with the staff. We tried to explain the manager (Phoebe) that we should get some money back! She was really unfriendly! And she was really mad at us on the last day when she finally gave back us our money (for the room change!!).
The room was ok, but it was too small for 12 beds! In the morning there was left oxygen inside the room to breathe.
There are some lockers inside the room : but you should bring your own locker (or you pay to buy a new - in the hostel they sell). Bathrooms are ok (were always clean and the water for shower was good!).
Breakfast was really poor, but enough for everyone.
Right in front the hostek you have the bus station, and you can manage to go everywhere from that bus station! Well located!
To end this review, it is ok, the area is nice, also inside the pub that has very good environment. The hostel just looses with the actual mannager - (Phoebe - if you read this, you should remember that we pay and that you should be nice to people that chose "your" hostel! You should talk with people and not going away, even if people are complaining!)
- Official Description (provided by the hotel):
- London's Legendary Backpacker Experience is a night in a PubLove pub in the heart of London. Party in the bar, raise a pint of London ale and feast on London's top five burger. The Crown is the PubLove for London's coolest village, and red bus rides to the West End. PubLove at the Crown is an award-winning backpacker hostel above a traditional London pub. We have comfortable beds, in-room security lockers, 24 hour reception, and a great team of PubLovers to make your London experience the time of your life. We also have an on-site burger kitchen serving London's top five burger and a wide range of damned good drinks waiting for you in our glorious London pub. Continental breakfast, fresh linen, and Wifi are all included in your stay. We also offer complimentary luggage storage, free walking tours, and laundry facilities. PubLove at the Crown in Battersea, in the heart of South-West London, close to Clapham Junction; one of the busiest railway stations in Europe and gateway to all of England. ... more less
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