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Frank B

A boutique quiet gem with a soul.

Review of The Laslett
5.0 of 5 bubblesReviewed 19 Mar 2024
The Laslett is a boutique gem, a quiet stones throw from the hustle and bustle from Central London. The property is comfortably sophisticated, smartly decorated, and most importantly, well staffed. Faye brings a professional and welcoming command of the front desk immediately letting the guest know they’ve landed in the right spot. Olivia brings smiles from Newcastle that will cheer the heart of any weary traveler. And if you arrive late you’ll be lucky to have Iona, with her quiet calm from the north, settle you into the lounge to share a pot of camomile tea before bedtime. It’s the staff that give the Laslett its soul. Thats hard not to love.
Date of stay: March 2024
Trip type: Travelled with family
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Décio Norte, Guest Services / Front Office at The Laslett, responded to this review
Responded 23 Mar 2024
Dearest Frank,

Thank you so much for your amazing words, we really appreciate the recognition! A big thank you on behalf of Faye, Olivia, and Iona, who I have forwarded your comments to and were very happy to read them.

It is a great pleasure to see your stay was so enjoyable once again, and that the Team was such a big part of that.

We are very much looking forward to seeing you again very soon for another great time!

Best regards,
Décio and The Laslett Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 13 March 2024

This is the second year in a row I have booked a Sunday brunch for Mother’s Day with my wife and 2yr old daughter at the Henderson Bar & Kitchen and there could not be a better place in London for a more boutique and intimate experience! The staff are all so friendly and accommodating, and in particular Olivia who remembered us from last year when our daughter was just 1yr old! The cocktails (particularly the Chipotle Bloody Mary!) are delectable and the brunch menu outstanding. I look forward to making this a family tradition and returning for other special occasions as Olivia and staff never disappoint and go out of the way to make it a memorable experience (they always gift the mums with a bouquet of daffodils).

Date of stay: March 2024
Trip type: Travelled with family
Thank Yash P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Décio Norte, Guest Services / Front Office at The Laslett, responded to this reviewResponded 15 March 2024

Hi Yash,

Thank you for your wonderful review, it was a pleasure having you all back for a Mother's Day treat!
We have forwarded your comments to Olivia, who will be very happy to read it.
We hope to see you again sometime soon, if not next Mother's Day.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2024

I organised my daughter’s birthday at the Laslett and it didn’t disappoint. The Library is a wonderful, bright and stylish space which accomodated our guests beautifully. We enjoyed the drinks and canapes, and most importanly we got a white glove service from Marta (events lead) and the manager Dominique. They really went above and beyond to make our day special, effortlessly supporting the event always with a smile on their face.

Date of stay: March 2024
Trip type: Travelled with family
Thank 731marinaz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Décio Norte, Guest Services / Front Office at The Laslett, responded to this reviewResponded 15 March 2024

Dear 731marinaz,

Thank you for your wonderful review, we are happy to read you had such a great time here on your special occasion!
Your lovely comments have been forwarded to Marta and Dominique, who I am sure will be very happy to read them.
We hope to welcome you back for another great time here at The Laslett!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 March 2024

Good boutique hotel in the heart of Notting Hill. Very convenient location, 1 min from tube and main road where catching a cab takes 3 mins maximum. The hotel itself was very nice, with good sized rooms and bathrooms, very clean, kind staff. The breakfasts were really good - great menu and good value too.

Date of stay: February 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank anya_nkl_
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Décio Norte, Guest Services / Front Office at The Laslett, responded to this reviewResponded 15 March 2024

Hi Anya,

Great to read that you and your family had such a wonderful time with us and in the Neighbourhood!
We are indeed very well located, and there's plenty to see and do around, as well as some great food right here at The Henderson Bar and Kitchen.

We hope to welcome you and your family back to Notting Hill sometime soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 March 2024

The Laslett is a beautiful hotel in one of London's most charming neighborhoods! The staff is extremely friendly and helpful, and the hotel's atmosphere provides a "home away from home" feeling. I absolutely enjoy staying here during my work trips to London and look forward to returning on my future visits.

Date of stay: February 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank Anna H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Décio Norte, Guest Services / Front Office at The Laslett, responded to this reviewResponded 15 March 2024

Dearest ahuang,

It is always a pleasure having you with us, the Team and I really enjoy our interactions and remember you fondly.
You are as much part of the Laslett fabric as we are, and really hope to see you again next year for another busy Fashion Week!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 March 2024

Discovered The Laslett on line and the first stay was perfect - friendly, helpful professional staff who went out of their way to make our stay special. Food was devine and served in lovely surroundings - can’t rate highly enough.

Date of stay: March 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Leyside
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Décio Norte, Guest Services / Front Office at The Laslett, responded to this reviewResponded 8 March 2024

Dear Leyside,

We are very happy to read that your time with us here at The Laslett was so enjoyable, it's great to see our Team and delicious food were such positive aspects of your stay.

We really hope to be able to see you here again sometime very soon!

Best regards,
Décio and The Laslett Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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