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Reviewed 23 April 2019 via mobile

My 2 teen sons and I stayed in a 2bedroom flat with a Terrace on Hammersmith Grove. The good:
-The Lamington staff were very friendly
-The flat was great- clean & well appointed
-Location was perfect. We could easily access the District & Piccadilly lines at Hammersmith Station (much nicer area than the Goldhawk Station)
-coffee shop right down the block was great for my morning coffee run
-Very safe area with lovely homes on Hammersmith Grove.

The bad (well sort of):
-the flat wasn’t ready until 4pm - that is their policy so not their fault but it was still a bummer after the overnight flight from the US (yes we requested early check-in)
-the person escorting us to the flat didn’t really explain the flat to us. As in, where the laundry was and how to use it... a little explanation of where things were would have been nice (although we found everything) instead of dropping the keys and off she went.
-I booked a 2bedroom 2bath flat with a garden. I questioned our escort why we were going upstairs when we have a garden flat. She told me: no you don’t, you have a terrace with 1bath. Hhmmm. Nope. So after we were settled in (the boys just wanted to sleep & the flat turned out to be nice) I went to the office with the confirmation emails. After some discussion they offered to move us the next day(we were tired & wanted to go see some sights early the next day so that was super inconvenient) or give me a refund for the price difference (that’s what we ended up doing). They handled things ok. But if I hadn’t brought it to their attention, with proof..... you get what I’m saying.

Overall I was very happy with staying there. And would stay with them again. I would suggest confirming the type of flat you have when you arrive - this would have saved confusion for us. But I’m sure 9 out of 10 times Lamington gets things right.

Date of stay: April 2019
Trip type: Travelled with family
Thank springygal
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 21 April 2019 via mobile

Needed to check in slightly earlier.. not a problem.
Asked to check out slightly later again it was no problem.
Apartment was clean with complimentary snacks and drinks. Guy at reception was informative and friendly.
What more could you ask for. I would stay again and recommend.

Date of stay: April 2019
Thank tailsmc
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 16 January 2019 via mobile

We stayed at Lamington Apartments in Hammersmith, London for the Christmas week. We were very happy with the spacious rooms, comfortable bed and well furnished living areas and kitchen. Ideal location close to tube stations and our family with great restaurant opposite. Would stay here again.

Date of stay: January 2019
Trip type: Travelled with family
Thank Candace D
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Lamington109, Receptionist at Lamington Apartments - Hammersmith, responded to this reviewResponded 16 January 2019

Dear Candace D.

Thank you so much for writing your review on your stay with us, your feedback is very important to us and we value it greatly.

I am so glad that you enjoyed your Christmas at one of our apartments. It is our aim to make you feel as you are at your own home in London and we are happy to see that we managed to do so during that special period of the year.

I am also delighted to see that you found the apartment comfortable and well appointed, and the surrounding area so convenient and pleasant.

We will be happy to welcome you back in the near future.

Kind regards,

Alvaro L.
Front Desk

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2019

We booked two apartments for a family trip, a two bedroom for the family, and a studio for dad. Both apartments where very nice, roomy, and comfortable. 10 minutes from multiple tube stops, grocery, and dining. We had a great time and look forward to staying again.

Date of stay: December 2018
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
1  Thank ecaz12
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Lamington109, Receptionist at Lamington Apartments - Hammersmith, responded to this reviewResponded 7 January 2019

Dear ecaz12,

Thank you for your great review of Lamington Apartments.

We are very happy that you enjoy your stay. Your kind comments are what gives us the boost to try improve even more our level of guest service. Your feedback is greatly appreciated.

We look forward to welcoming you back at Lamington Apartments.

Kind regards,

Alvaro L.
Front Desk

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 December 2018

Very good experience. Flat was in a very good shape and had everything we needed. Staff was always helping in any thing or any question. The situation of the appartment is quite good as there are only five minutes to Hammersmith undergorund/buses station.
We will repeat in our next trip to London, for sure.

Room tip: It is a very good place to stay during a trip to London. Highly recommended.
Date of stay: December 2018
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Elena P
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Lamington109, Receptionist at Lamington Apartments - Hammersmith, responded to this reviewResponded 7 January 2019

Dear Elena P,

Thank you for taking the time to leave a review of your stay with us. I am glad that you enjoy your stay and that our location was so convenient for you. I will pass your kind comments to the rest of the staff. We look forward to welcoming you back in the near future.

Kind regards,

Alvaro L.
Front Desk

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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