At reaching the hotel (which was hard to find) I was perturbed by the neighbor hood and not sure I wanted to stay there. However, the manager and staff were extremely kind and polite. My decision to not change to another property was mainly due to his good attitude and willingness to make us (the guests) happy. The following day, I realized that we had arrived at the hotel from the wrong entrance of the tube entrance and although the neighborhood was not the best, it was quite safe if you used the correct tube entrance. I thank the staff and manage for being so accommodating and nice.
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