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“Horrible. Worst experience on the Planet so far.”
Review of Lorenzos London

Lorenzos London
Ranked #17,520 of 23,357 Restaurants in London
Neighbourhood: South Kensington
Restaurant details
Neighbourhood: South Kensington
Reviewed 17 August 2014 via mobile

We are a family of 4 on holiday from america. We were looking for a light nosh. It said pizzeria. Sounds great.
Waitress didn't speak or pretended to not understand English. She let us know the pizzas were personal sized. Fine. We will take 2 and share. She let us know, no. No sharing allowed you must order 4 dinners.
So we ordered 3 personal pizzas and a gnocchi. More food than we were hungry for. Should have left when she told us this...wait. it gets worse.

Food comes. Wrong pizza orders. The gnocchi was terribly rubbery and the sauce was heavy on top of the heavy potatoness. Yuck.
pizzas were nothing special, about 6 inches in diameter.
When we are full we had 3/4 of a pizza left. Cool! Lunch tomorrow, right? Save a buck in London?
The waitress (who pretends not to speak english) points to a hand written sign that indicates no take aways, even food you cannot finish. She grabs the left over pizza plate and whisks it away. Very arrogantly.
The bill? 60 lbs (no alcohol included) for the Americans, that is about $90. Yeah..could have fed the 4 of us a steak dinner in Texas for the price. InSANE!
If you work hard for your money, DO NOT go here!

Thank Marie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (86)
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49 - 53 of 86 reviews

Reviewed 30 July 2014

We had a very nice meal at this restaurant, the chicken dinner was delicious, it came with a starter for only £7.95, absolute bargain. Good service, friendly and courteous waiters, we met the great Lorenzo and he was a very friendly gentleman. We would recommend this restaurant to our family and friends.

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Thank Bertswiss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2014 via mobile

I have never eaten in a restaurant as bad as this. It doesn't deserve the one star I am giving here (no possibility of 0 stars). I am Italian but I am not that picky about italian food. However, this restaurant has been the worst culinary nightmare for me and my family who was visiting London.
The pizza: this is not pizza. Small, cheap dough, cheap cheese, acid tomato. It arrived already cut in slices (no Italian would do that, but ok) with parts of crust missing. It looked like leftovers put together for me.
Gnocchi: this is not gnocchi. Spicy sauce, acid, cheap ham floating in a greasy oil. Terrible.
Penne: acid tomato sauce, greasy, pasta overcookek. Terrible.
Fritto misto: parts of random fishes deep fried. There was even a half fish (the head!) emptied. So it was just made with those parts you usually discharge. Vomit.
Risotto: the best part of the dinner, and I am ironic here. We ask for a vegetarian risotto (if possible, because it was not on the list). At first the waiter says it will take much more of the other dishes. So we ask for an omelette instead. After 2 minutes he comes back saying that the chef can make the veg risotto. We say that omelette is fine but he says no, the risotto will arrive. When all the dishes arrived, the waiter informed us that the risotto will take much more because we asked for something not on the list. After 1 minute the risotto is on the table. Ok... Now the best part: the risotto was so greasy and full of random vegetable pieces that it looked awful. After two spoons of risotto, we find pieces of meat hidden under the first layer of rice and vegetable. We call the waiter and he takes it away saying the chef will make a new risotto. We say no thanks, and we asked for an omelette instead. After 5 minutes the omelette is on the table. The worst omelette ever. It is impossible to make a bad omelette. This "chef" was able to make an impossibly disgusting omelette. Half cooked, strange taste, with a weird ketchup sauce on it. Result: nausea all night long and impossible to finish.
The waiter had to take the dishes away half eaten.
The price we paid was incredibly high.
We all felt sick all night long, especially the ones who ate the fish and the omelette.
Culinary nightmare. Avoid it like the plague.

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1  Thank efremleaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2014 via mobile

Not recommended to anyone. Service is pretty bad no one asked if our food was good or if we needed anything. The food wasn't great. My mum ordered risotto and it tasted yuk. Did not look like risotto at all. It resembled more of rice and tomato sauce with muscles. Looked more like a very dry minestrone.
We requested to have very well done steak and when it was served to us it was rare and blood on the plate.
The vegetables looked like they were heated up from leftovers and didn't look like restaurant type vegetables.
They also add 15% surcharge on top of the bill which is frustrating.
Overall this was a disappointing
Experience and waste of money

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Thank bee654
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2014

We should really have known better, the signs were there from the outset... (literally - saying don't ask to take away your leftover food!).

After waiting an eternity, they came with the wrong food to our table. After much squabbling amongst the staff, a different waiter turned up to present us with - yes, the exact same wrong food! We gave them another 15 minutes, not once did they speak or acknowledge us so we walked out and had a far more enjoyable experience at the local burger king!

2  Thank quizzer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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