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“Excellent tea” 5 of 5 bubbles
Review of Benugo - Waterloo Station

Benugo - Waterloo Station
Ranked #11,549 of 22,202 Restaurants in London
Cuisines: Cafe, Fast food, British
More restaurant details
Restaurant details
Good for: Child-friendly
Dining options: Dinner, Brunch, Breakfast, Lunch, Seating, Takeout
Level Contributor
17 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Excellent tea”
5 of 5 bubbles Reviewed 23 August 2014 via mobile

Really impressed, good prices and service. Would definitely visit again when next at the station. My mum had a hot chocolate and I had tea. The food on offer looked very good.

Helpful?
Thank Sar234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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96 reviews from our community

Visitor rating
    17
    32
    27
    8
    12
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
London
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Lunch”
2 of 5 bubbles Reviewed 17 August 2014 via mobile

Sorry but not up to scratch. Forgot part of my order, had to wait almost 15 minutes for my coffee and then was responded to curtly when I asked about it. Having said that the food was fine - but won't go again.

Helpful?
Thank AntonyBas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
44 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
“Grab a coffee”
4 of 5 bubbles Reviewed 15 August 2014

Excellent find on the upper level ,on a busy Friday morning. Nice range of tasty snacks and bakes. Good coffee, plenty of space to sit and catch up with email using free wifi.
Bit of a queue to pick up the coffee, but staff were cheery, attentive and professional.

  • Visited August 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank Man T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
30 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
“Take a phrasebook”
1 of 5 bubbles Reviewed 26 July 2014

None of the staff in Benugo speak English, which is really bizarre when you're in London and an English speaking customer. It is therefore impossible to express what you really want, or to object if things aren't right, which they generally aren't. Our coffee was lukewarm and massively overpriced. The cake we struggled to get, because no one had bothered to take it out of the fridge, and really, it wasn't worth the effort. All this with the pigeons of Waterloo chipping in. Highly recommend going to Starbucks instead where the staff may not be English but at least they know the English for 'spoon' and seats are generally pigeon free.

  • Visited July 2014
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Food
Helpful?
Thank infinite__owl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Torquay, United Kingdom
Level Contributor
68 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
“Great coffee”
3 of 5 bubbles Reviewed 18 June 2014

Had an excellent cup of 'Americano' whilst people watching from this café on the first floor balcony at the station waiting for our train.Great location & very popular...Only gripe was I was slipped a foreign coin in with my change which I only found once on the train...

  • Visited June 2014
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
Helpful?
Thank Tupperofthetrack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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