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“A super spot to stay” 5 of 5 bubbles
Review of Premier Inn London Waterloo (Westminster Bridge) Hotel

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Premier Inn London Waterloo (Westminster Bridge) Hotel
Ranked #176 of 1,089 Hotels in London
Certificate of Excellence
High Wycombe, United Kingdom
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“A super spot to stay”
5 of 5 bubbles Reviewed 14 May 2014

We had a room on the 14th floor ,very quiet,with super views. Friendly staff and such a convenient area to be in London for Art galleries, London Eye,Theatre and access by train, boat to many areas. As well as simply walking the South bank path, excellent !

  • Stayed May 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Diane D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RachelMcKeeman, Operations Manager at Premier Inn London Waterloo (Westminster Bridge) Hotel, responded to this review, 19 May 2014
It was a pleasure reading your review and I'm delighted that you had such a brilliant stay. Thanks for adding tips for future guests about our proximity to London's attractions and the beautiful Southbank area, we are fortunate to have such a perfect location. It would be fantastic to welcome you back for a second visit and please get in touch if there is anything I can do for you before your next stay. Kind regards, Rachel. (opsmgr.londonwaterloowestminsterbridge@whitbread.com)
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3,049 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (524)
Date | Rating
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English first
Derbyshire, United Kingdom
Level Contributor
51 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 13 May 2014

Considering its close proximity to the very busy London Waterloo railway station and a very busy London main road, this is a very well sound insulated hotel indeed. The hotel is only recently opened and has a state of the art automated booking in system. However there were efficient and welcoming humans on hand to ensure all went well during check in. The hotel is finished to a high standard and as such makes some of the older Premier Inns look a bit shabby by comparison. The rooms are comfortable, clean and well insulated from all the noise outside. Breakfast was buffet style, fresh and good quality. If you are looking to stay in London close to the popular attractions and on a smaller budget this is the place for you. For that matter this is better than some places I have stayed in London for twice the price.

  • Stayed December 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Veteran75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Franklin Square
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 13 May 2014

Our 3 nights was great at this centrally located clean hotel. Staff helped us with an early checkin, called airline to help find lost cell phone, and answered our many questions about the area. I will stay here again! The bar and restaurant were perfect when we were exhaused from our long day of sightseeing. You can walk everywhere from this location! Great job!!!

  • Stayed April 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kathy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mijas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 13 May 2014

I don't usually believe adverts or endorsements by celebrities. Surely, they do it for the money. However, this hotel was everything advertised. Good value for money, good central location, good food and everything they claimed it would be.
This was our first experience of a so-called budget hotel but it compared very well with more expensive London hotels. I shall definitely use this chain again.
Brilliant!

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Russell R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
R_McKeeman, Operations Manager at Premier Inn London Waterloo (Westminster Bridge) Hotel, responded to this review, 10 June 2014
It was great to read that you enjoyed your first stay with us and I do hope to welcome you back again soon. Thank you for taking time to write a review following your stay and I hope you had a pleasant onward journey. If you have any requests or questions before your next stay please get in touch with me as I'd be more than happy to help. Kind regards, Rachel. (opsmgr.londonwaterloowestminsterbridge@whitbread.com)
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Geneva, Switzerland
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 12 May 2014

Our first time staying in a Premier Inn hotel chain. Also first time in the area (Waterloo).
Room is pretty basic. We had an extra-bed for our daughter, yet still had some space for our three luggage. No fridge in the room. Shower/toilet is pretty small too, but manageable. The shower sealing leaked though - every after shower, water would seep into the toilet area floor.
Breakfast is quite simple with limited options of toasts, hot English breakfast menu, cereals, yoghurt and fruit. Specific bread/pastries (e.g. croissants), boiled eggs, etc. are available to order. Not sure if included in the basic breakfast charges.
Location is great, approximately one block away from the London Eye, SEA London Aquarium. We could see the London Eye from our bedroom.
About 5 minutes walk from London Waterloo train station/underground. Arrived late in the evening, area seemed a bit dodgy at first as we came out from the Waterloo Underground Station exit. Easier to come out from the Waterloo train station exit.

  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank PellyPelican
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
R_McKeeman, Operations Manager at Premier Inn London Waterloo (Westminster Bridge) Hotel, responded to this review, 10 June 2014
Thank you for taking time to write a Trip Advisor review following your stay. It was great to read that you enjoyed your stay with us and I'm pleased that you found our location to be perfect for your trip to London. I hope to welcome you back in the near future and please get in touch with me if you have any requests or questions before your next stay. Kind regards, Rachel. (opsmgr.londonwaterloowestminsterbridge@whitbread.com)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gold Bar, Washington
Level Contributor
214 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
5 of 5 bubbles Reviewed 12 May 2014

we had 2 rooms 1301 and 1302 for 3 nights. Hotel was wonderful location. Walked to Westminster Abbey took RV1 bus to tower of London, walked to pubs and bourgh market, eye of London cruise and Southbank street market. Waterloo station 2 blocks. The room was very good size, had a kettle for instant coffee or tea. We had a great view London eye and Parliament and Westminster Abbey in the background. Breakfast was extra and well as wifi if want more than 30 minutes.

The staff were very helpful and friendly. Helped with all our questions.

we arrived by Eurostar and was less than 15 pounds to hotel for 4 people. We arranged for transfer the day before we went to airport and it was 38 pounds for 4 people.
Would stay here again.

  • Stayed May 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sandy12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RachelMcKeeman, Operations Manager at Premier Inn London Waterloo (Westminster Bridge) Hotel, responded to this review, 19 May 2014
Thank you for your wonderful review and I am delighted you all had a great stay where you enjoyed our great rooms, excellent customer service and our delicious breakfast. I hope you get the opportunity to stay with us again and please feel free to get in touch with me personally if you have any requests or questions. I hope you all had a pleasant onward journey and I look forward to welcoming you back soon. Kind regards, Rachel. (opsmgr.londonwaterloowestminsterbridge@whitbread.com)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 12 May 2014

Ive stayed in premier inns in London and had nothing but praise for them and this one was no exception....

Excellent staff, excellent facilities and a 10 minute walk to just about everything.

But what made this place stand out was the sleep promise that they stuck to with no arguments...My wife was woken at 1 in the morning by a hair dryer type noise in the room...we think it was the pipes.....the following morning we mentioned it at reception...we were moved rooms straight away and the cost of the room was credited back to my card straight away...............its a shame my mobile phone company cant be as honest as this

Room Tip: top floor room...excellent views
See more room tips
  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank paraman97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RachelMcKeeman, Operations Manager at Premier Inn London Waterloo (Westminster Bridge) Hotel, responded to this review, 16 May 2014
It was great to read that despite not getting a great nights sleep, you were impressed with our Good Night Guarantee and thank you for your honest review. I do hope you'll get the opportunity to stay with us again and please get in touch with me if you have any questions or requests. Thank you again for your review and I hope you had a pleasant journey home. Kind regards, Rachel. (opsmgr.londonwaterloowestminsterbridge@whitbread.com)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn London Waterloo (Westminster Bridge) Hotel

Property: Premier Inn London Waterloo (Westminster Bridge) Hotel
Address: 85 York Road | Waterloo, London SE1 7NJ, England
Region: United Kingdom > England > London
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #176 of 1,089 Hotels in London
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Premier Inn London Waterloo (Westminster Bridge) Hotel 3*
Number of rooms: 234
Official Description (provided by the hotel):
Wake up to the London Eye and enjoy skyscraper views of London's iconic skyline ... more   less 
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