We stayed just for one night on 1st June but were pleasantly surprised by the quality of service, food and facilities at this budget hotel. We had more than adequate rooms which were spotlessly clean and what most impressed us was the warm welcome at check in and the friendliness and attentiveness of the breakfast staff.
It was a very busy service but they coped very well and coupled with their friendly attitude this made for a pleasant experience, unlike some of the stressful busy breakfasts we have experienced in many hotels. The quality of the breakfast food was good also and I fully appreciate the difficulties in keeping hot buffet food fresh.
Of particular note among the breakfast staff were the male supervisor (Harry Hill lookalike) and Samantha.
The hotel is in a great location too. Waterloo station is right next door if you need a train or the underground and it is only a couple of minutes walk from Westminster bridge and all the attractions near there.
The quality of service was far more than I have usually found in some of the budget chains and would certainly choose this hotel next time I need to be in central London
- Official Description (provided by the hotel):
- Wake up to the London Eye and enjoy skyscraper views of London's iconic skyline ... more less
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