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“Like a scene from fawlty towers”
Review of La Bourse - CLOSED

La Bourse
Price range: US$20 - US$53
Cuisines: French, Seafood, Steakhouse, Grill
More restaurant details
Restaurant details
Good for: Groups
Dining options: Private Dining, Reservations
Neighbourhood: City of London
Description: Until as recently as 2004, 60 Threadneedle Street was the site of the former London Stock Exchange. Today, this former bustling trading floor has been transformed into a unique and contemporary French gastronomic paradise, still bustling with city folk, but rather than shouts of anguish while trading the world’s money, there are sighs of delight as taste buds explode with the incredible and varied selection of French Cuisine.It’s taken years of articulate planning and research, carried out at the very best restaurants across the world to prepare Threadneedle Street.The sophisticated design and layout provides an elegant and comfortable space for the city to enjoy breakfast, lunch, afternoon coffee, evening dinner or cocktails and the meticulous attention to detail means every table has a fascinating view.Two side bars offer the finest freshly made coffee, alongside vibrant Patisserie and Savoury stands, as beautiful to look at as they are to taste.From the creator of La Palais du Jardin comes La Bourse, French gastronomy at its finest.
Reviewed 13 December 2013

It seems like December 12th was not a good day to go; as my experience here is based on yesterday. It was one disaster after another. First of all it wasn't my first choice Brasserie Blanc next door is a favourite but it was fully booked. On arrival I had to ask three times for someone to take our order. When we ordered, we were told they had neither duck nor venison (odd for about 1pm in the afternoon); so we settled on steak. My guest ordered a glass of chardonnay (there was a debate about which one despite my guest being quite clear about what was wanted) and was brought sauvignon blanc (they thought it would not be noticed). We had to speak to two people before a third waiter brought a bottle of sauvignon blanc and confessed they had no chardonnay. When I suggested that it was ridiculous that they tried to cover it up; the waiter said it was not ridiculous. We had ordered spinach, no one bothered to tell us they didn't have any/had forgotten (your guess is as good as mine) and instead we were brought another portion of fries. When we asked why, the waitress simply shrugged her shoulders and said her manager had told her to give it to us. Why would we want it when our portions came with fries? Overall, we spent approx 1.5hours on one course. The steaks is the only reason why I have given a poor not a terrible rating.

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Thank Mimi684
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviews (33)
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10 - 14 of 33 reviews

Reviewed 13 December 2013

Nice interior, decent food, but some of the worst service I've experienced in recent years. From the lady on the reception desk who claimed she had no record of our reservation through to the haphazard waiters, it was all very painful. We had to badger the waiters for menus then keep on at them about our food and wine, which took forever to turn up. The plan was to have a starter and main but we settled for a main only, the logic being we would never get out of there if we ordered anything else. Comically bad, it was almost amusing watching the waiters bicker among themselves as to who was to blame for the slow service. A real shame as it has such potential.

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Thank Scott7454
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 December 2013

Shambolic service from what ought to be a prestigious restaurant in the heart of the City. The service was slow and inattentive, despite the place not being full. We had to make a number of repeated requests for water, wine, bread, the correct cutlery!. Items were not available on the menu, we must have had 6 separate waiters and waitresses over the course of lunch, with evidently no communication at all between them. A great shame really because the location, decor and quality of the food deserves far better support than the service provided.

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1  Thank Richard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 December 2013

The quality of food was very good. Waiting staff tried hard but were a little over stretched and inexperienced. Where the restaurant really let itself down was lack of advertised dishes - we were there for a relatively early dinner and already they had run out of both Tuna and Sea Bass main courses. For dessert our waitier said they were out of sorbet but he could recommend Creme Brulee - he came back shortly afterwards to say they were out of Creme Brulee - leaving only a choice of cheese, ice cream or chocolate brownie. Those of us who opted for the Brownie were not surprised when it arrived without 2 of the 3 accompaniments mentioned on the menu. Attempts to point this out were met with indifferent shrugs ! A shame that the great taste of the food was overpowered in the end by the slightly bitter taste of the overall experience !

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Thank Baronsboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 December 2013

Upon arrival the place looked impressive with a kind of mezzanine level being reached by two sweeping stair cases and the place had a bit of an art deco look and feel to it. We were then hit by the start of the terrible service that would continue for two hours. There was no one on the front of house and we stood there for 5 minutes. Eventually we were shown to our table and we asked for a jug of tap water that never arrived. After 35 minutes we had to go and find someone to take our order - on reflection we should have left at this point. The starters arrived quite quickly (along with our jug of tap water) and were very good on all 4 counts but we then had to wait 45 minutes for our mains, which to be fair were also very good. We then had the saga with the wine - our first bottle was very good and we asked for another and were brought a totally different bottle which we did not accept. The sommelier then brought another bottle which was also different having explained the first bottle was now sold out. The second bottle was £10 more expensive and no offer was made by the restaurant to make up the difference so we said we didn't want any more wine which then prompted the sommelier to say we could have the more expensive wine at the same price as the first bottle which is precisely what should have happened in the first place. When the bill arrived we refused to pay the service charge which was £24. A real shame as the food was very good but I wild give it a miss in the future having witnessed the number of complaints in the restaurant over lunch and also having read many of the other submissions on Tripadviser.

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1  Thank Peter T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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