My wife and I enjoyed a bar meal here a few weeks ago. We called in today for a quick coffee before catching our train. The bar was almost deserted and we were carrying a small tote each. We were told all luggage had to be stored by them. We can see why for large cases, at peak times, but this made no sense. Other patrons had back-packs etc, so the rule was, at best, being applied inconsistently. Having argued our case, the waiter relented and with good grace, so good for him. Then, they did not have two croissants, only one. In my first review I mentioned the fine gents lavatories and suggested that it the challenge of consistently maintaining these to a high standard is one measure of close attention to detail. I'm sorry, but designer fittings and quality toiletries will never make up for almost brand new "Stained" WC's. At nearly £20 for two coffees and croissants (sorry, one and the next best alternate choice) I fear that standards will continue to slip. I do want to be proved wrong and will visit again and update.
- Official Description (provided by the hotel):
- One of London's finest luxury hotels just 25 metres from Eurostar at St Pancras International and actually within Kings Cross Station, offering a 24 hour front desk, free 500mb Wi-Fi and a complimentary comprehensive in-room entertainment package. Befitting the GNH's rich architectural heritage, the hotel's bedrooms have been sensitively restored with a design that exudes elegance and grace. Free from unnecessary clutter, the rooms are expertly proportioned, with high ceilings and an abundance of natural light through large 'six-over-six' slash windows. Walls, floors, ceilings and windows are acoustically lined, creating a peaceful cocoon. The mechanical and electrically systems are state of the art, furniture is bespoke designed and hand crafted by Italian and British artisans, and only the very best fixtures and fittings have been used - Loewe LCD HD televisions, top of the range Hypnos beds and Lefroy Brooks bathroom furniture. The hotel is home to one of London's finest destination restaurants, Plum + Spilt Milk, which is overseen by Michelin star winning chef, Mark Sargeant, a protégé of Gordon Ramsey. On the ground floor sits GNH Bar a destination cocktail bar, with a stunning interior and serving the very best food, champagne and cocktails. ... more less
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