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“Tranquil retreat in Soho”
5 of 5 bubbles Review of The Nadler Soho

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The Nadler Soho
Ranked #32 of 1,090 Hotels in London
Certificate of Excellence
Farnborough, Hampshire
Level Contributor
116 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
“Tranquil retreat in Soho”
5 of 5 bubbles Reviewed 21 July 2014

We spent three nights at the Nadler last week as a treat/surprise for my husband's birthday. I had mentioned this on the booking form and when we arrived at the Hotel we were greeted with a rendition of "Happy Birthday". As we arrived, we were slightly dismayed by allthe building work going on in the immediate area and did wonder if this was going to affect the quality of our sleep. However, once we were in our room we were pleasantly surprised to find we couldn't hear anything of the outside work.
Another surprise we got when entering our room was to find a lovely bottle of wine, small box of chocolates and a card for my husband's birthday - a very nice touch much appreciated.
The room was immaculate, the fixtures and fittings of a high quality and the kitchenette is a fantastic idea. These rooms have been designed extremely well for the modern traveller. The filter water from the tap is also a first for us.
The staff are exceptionally helpful, friendly and professional. Lakshmi was the first person we met and she made a superb impression on us.
All in all we had a lovely stay at The Nadler and if ever in that part of London again will definitely make a point of returning.

  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
1 Thank roseduffett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert N, Owner at The Nadler Soho, responded to this review, 27 July 2014
Dear roseduffett, thank you for choosing us to celebrate your husband's birthday, and we are very happy that we were able to add to the celebrations in our own way! Lakshmi, our wonderful deputy general manager, also says thank you for your 5* review - comments about our team are always greatly appreciated, as they read each review, and use the feedback to measure their performance, as making our guests happy makes us happy!
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2,086 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (343)
Date | Rating
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English first
Toronto, Canada
1 review
4 of 5 bubbles Reviewed 21 July 2014

We have never experienced such amazing service at any other hotel. The front desk people went out of their way to find out our needs and schedules and provide help. They were always warm and friendly. We were always offered coffee/tea, whenever we were in the lobby and remembered what we liked. They were always interested in what we saw and did each day.

For example, we had a issue with our tablet that we could not resolve on our own. The front desk manager and other staff members went way beyond our expectations to correct the problem even contacting our service provider in Canada for relevant information.

The only slight drawback to our overall experience was the compactness of the room which did not allow us to either store our clothing or live easily out of our 2 suitcases.

Room Tip: Book the largest room that meets your budget.
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  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank BeverleyKS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
philip C, General Manager at The Nadler Soho, responded to this review, 28 July 2014
Dear BeverleyKS

I am delighted to read your wonderful review! It only makes us want to try harder when we read such feedback from our guests. We are sorry you found the room small for your needs. We try to be transparent in the information we provide on our website so guests can choose exactly what they need from the wide range of room sizes we offer. I do hope that you choose to stay with us again.
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Keller, Texas
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 20 July 2014 via mobile

The best hotel I have stayed in London. Staff are tremendous. Rooms are clean and modern well made everything you want in a hotel room. Microwave, sink with filtered water tap, fridge. Safe, tv, table and chair with USB connection in table. Bed very comfortable. I will always call this home when in London. Great location for restaurants, theaters underground.

Stayed July 2014
Helpful?
1 Thank wolac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert N, Owner at The Nadler Soho, responded to this review, 27 July 2014
Dear Wolac, we're delighted to be your London home! We're very pleased you liked some of our unique amenities like the Brita water filter in our mini-kitchens. A lot of thought went into every aspect of our room design so its satisfying to read that guests appreciate what we've done.Thank you for your 5* review and come back to your London home soon!
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 20 July 2014 via mobile

The staff are most helpful and professional recommending great restaurants ,Princi our favorite for breakfast and dinner. Charming hotel ,Nellie Dean great watering hole after a long days touring. Car to train also excellent service. RECOMMEND HIGHLY.

Stayed July 2014, travelled as a couple
Helpful?
Thank Stephen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
philip C, General Manager at The Nadler Soho, responded to this review, 28 July 2014
Dear Stephen R

Thank you for the superb comments on our staff and location. Soho really is London's beating heart, and our Local Ambassadors' aim is to ensure that our guests make the most of Soho. I am glad you like Princi as they provide our breakfast delivery service. In keeping with our ethos of pricing transparency, we have no mark-up on their prices, just a £1 delivery charge. We hope you visit us again soon.
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Greensboro, North Carolina
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 18 July 2014

We stayed here for 4 nights, Starting on July 11, 2014. From the moment we arrived to the minute we left the staff was amazing. Very Prompt when requesting ice and shower cap for wife.
Phillip and the young lady from Greece were very informative and caring towards wife and I. My wife was celebrating your 40th birthday in Europe and the Hotel was very sweet in giving her a card, a nice bottle of red wine, and a cute little box of paul.a.young fine chocolates! Thank you.
The staff was very helpful in giving suggestions for dinner, directions, and even printed out walking direction to Sir John Soane's Museum and a local Church. Also, Phillip helped my wife with Duty Free form, for nearby department store. This was very helpful. I appreciate the warm hospitality and thank you for everything. Our room was 403, very nice amenities, refrigerator, microwave, tea pot-boiler, coffee maker, 30 minutes free UK calling per day. They quickly fixed the Speaker in the bathroom for the TV. Only problem, you need to request a shower mat. So get a shower mat BEFORE YOU SHOWER, SUPER SLICK. The shower mate should be standard, not by request. My wife slipped and nearly fell and lightly strained her foot. Over all a great experience we would highly recommend this hotel.

Room Tip: Request room 403 if you want a quite room.
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  • Stayed July 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Chris F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert N, Owner at The Nadler Soho, responded to this review, 27 July 2014
Hi Chris F, we take great pride in the service that our staff provide, and so your review is greatly appreciated. As you discovered, Philip Chambers, our general manager, leads by example. Our aim is to ensure that our guests make the most of their stay with us and enjoy Soho, and so we work to make everything as easy as possible. Thanks for your super review!
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McAllen, Texas
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 17 July 2014

We stayed in Soho for a couple of nights and we were greeted by an amazingly friendly and helpful staff! Andrea was very helpful and gave us maps and suggestions to local hotspots. There is free wifi and A/C!!! The hotel is walking distance to great shopping, pubs, clubs, and China Town. It is also walking distance to the tube and if you wanted to take a walk to Big Ben, The Eye, and Westminster Abby.

  • Stayed July 2014, travelled with friends
    • Location
    • Rooms
    • Service
Helpful?
Thank Ariana G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
philip C, General Manager at The Nadler Soho, responded to this review, 28 July 2014
Dear Ariana G

Thank you for your very flattering review. We couldn't ask for more! We’re happy you had a great time, which isn't difficult in our neighbourhood, as we are surrounded by the best selection or bars, restaurants and clubs in London. I am delighted to read your positive comments about the team and especially Andrea as we do put our guests at the heart of everything we do.
The team read all the trip advisor comments diligently and your review will make them very happy. We look forward to welcoming you back.
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Pilar, Argentina
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 17 July 2014

excelent hotel perhaps a bit expensive for the size of the room
the hotel is in the center of all you need to see in london
all the recepcionist are great and the help you in everything you needed.
thy gave us a late chechout at 14:00 hs!! that was great

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Juan V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert N, Owner at The Nadler Soho, responded to this review, 27 July 2014
Hi Juan V, we are very happy that you gave us a 5* review. Although Soho is really in the centre of everything in London, and so space is naturally more expensive than less central locations, we aim is to offer guests value through more than just the room rate. With all the extras like free Wi-Fi and free phone calls, and the mini-kitchen and special arrangements with surrounding restaurants and cafes, our guests have greater freedom and transparency in how they spend their money. Our Local Ambassadors are always on hand to help with suggestions so please ask them for anything you need.
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Additional Information about The Nadler Soho

Property: The Nadler Soho
Address: 10 Carlisle Street | Soho, London W1D 3BR, England
Phone Number:
Region: United Kingdom > England > London > Soho
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #32 of 1,090 Hotels in London
Price Range (Based on Average Rates): £££
Hotel Class:4 star — The Nadler Soho 4*
Number of rooms: 78
Official Description (provided by the hotel):
The Nadler Soho offers smart luxury and affordable rooms in Central London, right in the heart of Soho. Each of our new hotel’s 78 interior designed rooms give you free Wi-Fi, a/c, mini kitchens with Brita water filters, and Nespresso machines in larger rooms, free music library on LED TVs, 30 minutes free local and national phone calls and free digital newspapers. Our 24/7 front desk Local Ambassadors give you access to all that Soho has to offer. ... more   less 
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