Took my husband to Hilton Bayswater for his birthday special. I was unfortunate to pick this deal as it was embarrassing and wasted the special 40th birthday. Staff was pleasant but disappeared after serving other guests so we couldn't say goodbye as we left. The sandwiches were empty and looked like they was made by a child, definitely not to a Hilton Hotel standard. I was expecting a better variety as I have tried other venues for afternoon teas which are far more better. The bar was dull and depressing and felt like we was sitting in a hallway. Not very comfy and definitely did not look atall as a sitting area, I thought we would be served in the restaurant. Was not worth the voucher deal I purchased let alone the originate price of their afternoon tea. I was embarrassed that I had even taken my husband for his special day to this hotel. I mentioned to the staff on my booking that it was his 40th. No efforts and just a dull, depressing atmosphere we were greeted to.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.