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“Good Meal But Not Spectacular”
Review of L'Italiano

L'Italiano
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Ranked #2,339 of 23,854 Restaurants in London
Certificate of Excellence
Price range: US$17 - US$34
Cuisines: Italian
More restaurant details
Restaurant details
Dining options: Reservations
Neighbourhood: Southbank
Description: Italian dining in a relaxed and family friendly atmosphere
Reviewed 1 June 2014

We were staying at the Park Plaza and went here for dinner on our first night. I ordered a pasta dish and my wife ordered prawns. I had cheesecake for dessert. The service was friendly and prompt. I found it difficult to assign a rating to this restaurant. Everything was prepared well. The pasta was not overcooked as is often the case. The sauce was well balanced. However, there was nothing terrific.

If you are staying in the area, I would say you can count on this restaurant for a well prepared meal served well. So, I gave it a very good rating.

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Thank Disco_David
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jorge C, Food & Beverage Manager at L'Italiano, responded to this reviewResponded 7 June 2014

Dear Disco_David

Thank you for taking the time to review L’Italiano on Tripadvisor.

Whilst the title of your review may not come across initially as very positive, I was delighted to read your comments about the quality of our food and service.

I look forward to welcoming you back to L’Italiano in the not too distant future.

Best regards

Jorge Canela
F&B Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (310)
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175 - 179 of 310 reviews

Reviewed 18 May 2014

Having planned a trip on the Thames, we wanted an affordable meal close to the London Eye. L'Italiano is on the 1st floor of County Hall Park Plaza Hotel just behind County Hall and a 5 minute walk from the Eye.

We pre booked a table for 9 and by quoting 'hungry eater' were able to have a 2 course meal for £15. Starter & main or Main & dessert. There was a good selection to choose from, the food was well cooked and beautifully presented.

The only thing keeping us from giving it an Excellent rating was the cost of the additions. Spinach - £3.50, Grappa - £7.25, but stick to 2 courses and it was an excellent choice for a hungry family in Westminster.

The toilets are worth a mention and if Tripadvisor had a section for toilets they would be 5* - excellent!

    • Value
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1  Thank London_Barney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jorge C, Food & Beverage Manager at L'Italiano, responded to this reviewResponded 24 May 2014

Dear London_Barney

Thank you for your Tripadvisor review following your recent dining experience at L'Italiano.

I'm pleased to know that you enjoyed our food and found that our special offer represented excellent value for money.

Please email me on jcanela@pphe.com so we can add you to our database and update you about our future promotions.

Kind regards

Jorge Canela
F&B Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 May 2014

Excellent service Hot and tasty food..... A friend said it was the best pizza they had ever tasted..

Thank Lynn A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jorge C, Food & Beverage Manager at L'Italiano, responded to this reviewResponded 18 May 2014

Dear Lynn A

Thank you for your Tripadvisor review following your dinner at L’Italiano.

It means a lot to us knowing that your friend considered our pizzas the best they have ever tasted.

I look forward to welcoming you back to L’Italiano in the not too distant future.

Kind regards

Jorge Canela
F&B Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 May 2014 via mobile

Sympatic italian restaurant, correct prices and food. Service is very good with a multilangues personnel.
Recommanded

Thank dpilon06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jorge C, Food & Beverage Manager at L'Italiano, responded to this reviewResponded 13 May 2014

Dear dpilon06

Thank you reviewing L’Italiano on Tripadvisor.

The whole restaurant team is delighted to receive your comments and look forward to welcoming you back in a future occasion.

Best regards

Jorge Canela
F&B Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 April 2014

We stayed in Park Plaza County Hall for Easter on our way to Paris. Arrived Saturday at 8PM, wanted to eat in Restaurant, but been told that is fully booked and we have to wait. Waiting time was just 10 minutes and we got seat on comfortable sofa.
We are very pleased with service and food taste. Had mixed seafood, lamb shank, salmon fillet and pork belly. Very tasty food and big portions for very good price.
Restaurant was very busy, but waitresses are really doing good job, made feel us special. Liked lady in black dress, she is multitask, had time to come to our table to make sure we are fine.
Was very good experience, traveling a lot around Europe, definitely will choose Park Plaza and L'italiano.

    • Value
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Thank Andrew M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jorge C, Food & Beverage Manager at L'Italiano, responded to this reviewResponded 8 May 2014

Dear Andrew M

Thank you for taking the time to post a review on Tripadvisor following your recent visit to L'Italiano.

I'm delighted to hear how much you enjoyed our food and service. It's great to know you highly recommend our restaurant and look forward to dining with us again in your next trip to Europe.

Please contact me on jcanela@pphe.com when you decide to visit us again and I'll personally book a table on your behalf and ensure you receive a very warm welcome.

Kind regards

Jorge Canela
F&B Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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