Unwelcoming reception, small room overlooking noisy room. Don't eat in the restaurant as the food was uncooked and cold after waiting 25 minutes , and the most expensive chips I have ever had in my life. When I complained the staff were completely uninterested. The staff in the restaurant could barely speak English and didn't seem to know what they're doing. Never again.
- Official Description (provided by the hotel):
- Learning from history. Leaving a legacy. ‘Xenia’ expresses the ancient Greek concept of hospitality. It harks back to a time when people believed the Gods lived among them. So an encounter with a stranger was characterised by kindness and those far from home were warmly welcomed as friends - it was an extraordinary level of courtesy we're proud to prolong today. Defined by courtesy, refined by culture is our living motto at Hotel Xenia, Autograph Collection. From the front desk staff who greets guests with a friendly smile to our Concierge team who are always on hand to help, at our boutique hotel in London, England, we offer a distinctive level of luxury. The hotel comprises 99 rooms individually appointed, two contemporary bars, a private dining room, meeting rooms and Evoluzione, a fine dining Italian restaurant that is in a class of its own. Visit us within the exclusive Kensington neighborhood of London. ... more less
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