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Autograph
£267
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Freddie L

Amazing Staff!

5.0 of 5 bubblesReviewed 8 Apr 2024
My husband and I stayed at Xenia Hotel for a weekend getaway for and it was amazing. Iryne at reception gave us the warmest welcome, Pamela at the bar, very professional and efficient. Breakfast in the morning was in the best setting, sun was shining over the Terazza with a great buffet display, good coffee and the best hosting skills from Albino, he is an amazing asset to the company.

I highly recommend this hotel, very central with great connections, close to a lot of sights, the only down side is the size if the room, but none the less, the staff make you go there over and over.
Date of stay: April 2024
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Reviews (1,792)
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Traveller rating
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All reviews cromwell road kensington area rooms are small earls court victoria and albert museum natural history museum lovely hotel executive room bigger room piccadilly line reception staff bed was very comfortable min walk booked this hotel underground station yogurt gloucester
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7 - 12 of 1,792 reviews
Reviewed 2 April 2024

This is truly a lovely hotel located in Kensington, only about a 10 minute walk from two Tube stations, so easy access to public transport. I have stayed here a couple times for both business and leisure, and the staff is always so friendly and it really has that true British charm that you read and hear about. The onsite La Terrezza restaurant is delicious, and the bar is a nice place to relax with a drink, especially when they have the piano player. Can't wait to visit again!

Date of stay: February 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Kyle G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 March 2024

Was here on business
Excellent reception staff
Breakfast staff also great
Breakfast was excellent
Room was tiny but clean and comfy bed
Water was nice and hot
Close to Gloucester rd tube
Close to sainsbury
Complimentary entry to David loyd health

Date of stay: March 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Prof Brian L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 March 2024

Perfect location to all the major attractions and tube. Only a few minutes walk to Earl Street station that is a direct connection to Heathrow airport. Also close to Gloucester station that connects to many stations near major attractions. Staff was friendly helpful and attentive to our needs. Zlatimer, Concierge staff attendee ,helped me immensely on my first day in London.

Date of stay: March 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jeff L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 March 2024 via mobile

This Marriott brand hotel is beautiful and located in a fantastic spot close to great touristic attractions. The staff is so nice and welcoming. Although the rooms are not that big, the space is enough to feel confortable and the room have all what you may need. Our room had a very nice balcony too.

Date of stay: February 2024
Trip type: Travelled as a couple
Thank DrCDavisB
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 March 2024

We hade a wonderful time, we really loved and enjoyed every bit of it!
Everyone was so kind and nice, ready to help and to make us feel special.
Many thanks to Albino, Naima, Zlatmir and Irina: you guys were amazing!
Hope to come back very soon:)))

Date of stay: March 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Claudia C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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