We went for afternoon tea for my sister's birthday, and had an amazing time. Although it is at the more expensive end for afternoon tea (still significantly cheaper than the real top tier, such as Claridges) it is actually good value for money. It's basically a very classy eat all you can buffet, as you can ask for more of anything - sandwiches, scones, cakes, tea, coffee, hot chocolate. The staff are also very keen to get you more, persuading you to try to fit in that extra confection or try a different flavour tea. The best bit is, anything you don't manage to consume on the premises, they package up for you to take home! We stayed for around 4 hours, and managed to put away a most impressive amount. The staff are super friendly and the food quality as good as you expect for a high quality hotel. It's a relatively small venue, which adds to the "personal touch" atmosphere, but I would advise booking ahead. I really can't recommend this place enough for a really memorable special occasion.
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