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“Expected more”
Review of Black and Blue

Black and Blue
Ranked #2,138 of 22,659 Restaurants in London
Dining options: After-hours, Reservations
Restaurant details
Dining options: After-hours, Reservations
London, United Kingdom
Level Contributor
63 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
“Expected more”
Reviewed 26 July 2014

i was meeting friends at Waterloo with no clear plans on where to go for dinner & dived into Black & Blue to avoid the rain. I'd heard good things so was excited to try it. We didn't go for the expensive options but even still it wasn't great. I can cook better steak at home myself. The cut was exceptionally poor and I had to chew for a long time, it was quite unpleasant. My friend ordered the same and similarly I noticed that her steak was very chewy. Fries were fine and wine was nice. Service was OK but slow and the place was about half full.

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank sarahmac1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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299 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
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  • Any
English first
London, United Kingdom
Level Contributor
11 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Horrible Service!!!”
Reviewed 20 June 2014

Just had dinner here with a group of five. The food was nice and so was the atmosphere. Unfortunately the service was really awful. Our server asked if we were ready to order and when we said we needed a few more moments, she shot us a dirty look at stormed off without a word. It then took ages for her to return to take the order. After finishing eating, it took her ages to come to clear the plates. We actually wouldn't have minded that at all as we weren't in a hurry and were enjoying the evening but then she asked if we would like desserts. We said, yes we'll have a look at the menu. She gave another dirty look and said then you better hurry up and order because the kitchen is about to close. After telling us to hurry, she took loads of time AGAIN to actually bring the dessert menus to us. When one of us asked if the brownie had nuts in it, she rolled her eyes and said No with a lot of exasperation. It was so over the top it was starting to seem like a comedy act. We did tell the manager and she was very nice about it but blamed it on it on the restaurant being busy which isn't a good excuse for being rude. We wouldn't have minded the slow service at all if the server had just been pleasant. I waited tables for several years so I'm pretty understanding when it comes to servers having a bad evening but this was way too much! Although the location is very convenient for all of us, none of us will be returning.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank sarah d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampshire, United Kingdom
Level Contributor
171 reviews
109 restaurant reviews
common_n_restaurant_reviews_1bd8 84 helpful votes
“Amazing burger”
Reviewed 19 June 2014

We ate here last week and my god was it good! I had the burger with Stilton on top! Partner had steak with fois grais and both were delicious! Cooked to perfection! Also had the brownie after which was to die for!
Highly recommend!!!!

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Cat-Girl25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, TX
Level Contributor
15 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
“Great Food and Service”
Reviewed 17 June 2014

Great restaurant near Waterloo Station and walking distance from London Eye and the River Front. They have steaks, burgers and rotisserie chicken and full bar service. I had the 1/2 chicken dinner with mashed potatoes and green beans. The beans were sauteed with garlic and al-dente, they were very tasty. The potatoes were also cooked perfectly and the chicken was tender and tasty. My wife had the Mediterranean appetizer as her meal with olives, hummus, cheese and crackers. She said it was delicious. The servers were friendly and attentive and the owner or manager greeted everyone as we came in. We wish we had more time to come back and try other dishes as the steaks and other meals we saw at other tables also looked very good.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank travelinfool50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Steak let it down”
Reviewed 13 June 2014 via mobile

Service and menu was great. Staff were friendly and prompt.

Order 3 steaks at our table and 2 had a lot of fat and sinew to cut out. Disappointing although the meal and shared salad was tasty that was a let down.

Would give it another go as the location was great.

Helpful?
Thank Mark R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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