"Service not included": a direct quote from the harpy who suffers to greet you at this establishment. I arrived from Scotland twenty minutes late for our booked slot after battling through unfamiliar London traffic and was quite astonished to get a telling off for not being completely prompt! Our group was there for a birthday party and the poor birthday girl got a dressing down for arriving early- apparently synchronised watches are a requirement for this bar.
The rest of the evening was very pleasant- the mixologist was much friendlier than his colleague and made us a lovely selection of cocktails.
Sure enough at the exact end of our booked slot we were shooed out by Miss Service-with-a-grimace although by this time the amount of booze we had drink made this exit completely hysterical.
This is a great concept but could do with a bigger space and some basic customer service training.
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