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“I would avoid this hostel”
1 of 5 bubbles Review of Rosedene Hotel

Rosedene Hotel
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Rosedene Hotel
Ranked #645 of 837 Speciality Lodging in London
Gloucester, Gloucestershire, England
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
“I would avoid this hostel”
1 of 5 bubbles Reviewed 29 November 2004

Three friends and I booked to stay in this hostel for three nights in November 2004. As students we are on a pretty tight budget so couldn't avoid anything luxurious but we thought the Rosedene would be more than suitable for our needs - somewhere to sleep, keep our belongings and wash - and breakfast being included was a bonus.
However, when we arrived at the hostel our room was not ready, so after a 2 and half hour coach journey we had nowhere to freshen up or change clothes so we just dumped our stuff and went to get some lunch. When we returned about an hour later our room was still not ready and we had to wait another 5-10 minutes. Certain memebers of the staff were also not very polite and I for one did not feel welcome. Breakfast is delivered the day before in a 'continental package' which consists of a bread roll, an apple, chocolate bar, milk for coffee or tea, jam for the bread and orange juice. Although the food you are given is quite good value for money, as you can imagine, in a room where four people are sleeping the breakfast is not exactly fresh by the morning. To top it off on the second night of our stay one of my friends had his MP3 player stolen from our room whilst we were out for the day. In some descriptions of this hostel it says security lockers are provided, but if indeed the hostel does have these, we were never shown them. The reception is not open 24 hours a day and even within its opening hours staff are hard to find so when we discovered the MP3 player had been taken we had to search the hostel for a member of staff. The incident was dealt with eventually but we were not offered an apology. I would definetely avoid this hostel if I were going to London again.

  • Stayed November 2004
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Fay20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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15 reviews from our community

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Rating summary
  • Location
    3.5 of 5 bubbles
  • Rooms
    2 of 5 bubbles
  • Sleep Quality
    1 of 5 bubbles
  • Service
    1.5 of 5 bubbles
  • Value
    2 of 5 bubbles
  • Cleanliness
    2 of 5 bubbles
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
A TripAdvisor Member
1 of 5 bubbles Reviewed 13 July 2004

We reserved a 5 bed private room at the Rosedene for a family vacation because two hotel rooms in a real budget hotel would have been prohibitively expensive. I had stayed at hostels before but not for a family vacation but I felt it was a safe bet given we would be out and about most of the time anyway. What happened and what we experienced follows. The Hostel gave our private room to someone else and put us instead in a private room on the top floor (5 flights of stairs-no elevator) but with a shared bathroom and shower. Although the daytime high was only about 80 degrees, it must have reached 100 degrees in the room by nightfall. With one window and no crosswind, the room never cooled off. The continental breakfast is delivered the day before and consists of a bread roll, a piece of fruit, and cream for coffee (the creme was spoiled by morning). Other hostels have a breakfast room, serve milk, juice, bread, coffee and tea. The place is also an accident waiting to happen in the event of fire with only one staircase leading down (it's very narrow) and no fire escape. Given the wide choice of hostels in London, I would avoid this hostel at all cost.

Helpful?
23 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Rosedene Hotel

Property: Rosedene Hotel
Address: 119 Ebury Street | Victoria, Westminster, London SW1W 9QU, England
Region: United Kingdom > England > London > Belgravia , Victoria
Amenities:
Hotel Style:
Ranked #645 of 837 Speciality Lodging in London
Price Range (Based on Average Rates): £
Number of rooms: 14

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