There’s so much to like about The London EDITION. First, this is not your typical Marriott experience. In fact, the Marriott brand is nowhere to be found at The London EDITION. This is a new concept hotel that has gotten a lot of things right that Marriott hotels still haven’t learned. At the top of the list is service. Every member of The London EDITION staff I encountered was very well trained and committed to providing excellent service. Excellent service goes a long way in providing a good customer experience.
I spent six nights at The London EDITION as part of my summer vacation. The hotel came up on Marriott’s website when I was using reward points. At first I fussed about how this hotel would stack up in terms of elite member perks. The fact is, this hotel doesn’t do anything special for elite Marriott members. There is no concierge lounge, no elite upgrades, no elite recognition at check in, etc.
As to elite perks, it pretty much works out. Very good high speed Internet was included. I was given breakfast every day in the hotel’s restaurant, Berners Tavern. Going to Berners exceeds any Marriott lounge I've experienced. In fact, going to a lounge would have been a downgrade. Berners Tavern is a wonderful restaurant and shouldn’t be missed.
I did miss room upgrades. I was given a nice superior room (207) at check in, which was very private, and for the most part, very quiet, even though "view" was a wall and a service deck. The first four days of my stay were flawless. On the fourth night, the air conditioning cooler went bad and the room was hot that night and I slept poorly. The cooler was fixed by the next morning. On the fifth night, I was kept awake by the music coming from the dining room below. I hadn’t heard the music the first four night, so I don’t know why the change. The next day I asked to change rooms. My request was accommodated but I was given the option of a bit larger king bedroom, or a smaller queen bedroom. The king room would require a 40 Pound upgrade fee. I turned that down and took the queen room. The queen room (607) was in the same position as my former room, except that the layout had the door opening along a longer corridor. That small shift brought with it the noise from all the doors along the corridor opening and closing. Since this was my final night, I didn’t complain or ask for a switch. Besides having a queen bed, which was not a big deal to me as a solo traveler, this room was smaller in every respect - one window instead of two, a much smaller closet, much small bedroom. I was surprised that, as a platinum elite member, I was asked to pay to get a nicer room, since one was available, and the change request was necessitated by hotel-generated noise.
Location is another positive about The London EDITION. The hotel is in the trendy neighborhood of Fitzrovia, just one block north of Soho, across Oxford Street. I took the Tube in from Heathrow and got off at Piccadilly Circus. It’s a ½ mile walk up Wardour Street to Berners Street. Wardour becomes Berners when it crosses Oxford Circus. There are other Tube stops that are closer to the hotel, but they require changing trains to other lines. I used the Tottenham Street Station to get other places using the Circle Line. Tottenham Street Station is about 1/3 mile from the hotel, and Oxford Street Station is close as well. The hotel is very close to University College London. I walked to Trafalgar Square, St. James Park, Buckingham Palace and Covent Garden. So many parts of the city are easily accessed from this location.
This is a classic, yet modern, upscale hotel. There are plenty of staff to assist guests. It's contemporary in a way that is comfortable for adults. I say this in contrast to the "hipness" of a W. Yet, The London EDITION isn't stuffy. I was quite comfortable coming in an out in my shorts and tee-shirt, which was appropriate wear for touring hot and humid London in late July. I’ll probably stay here again, if given the option. I recommend this hotel for solo travelers and couples. There is no shortage of restaurants and pubs in close proximity to this hotel.
- Official Description (provided by the hotel):
- The London EDITION brings together the integrity and character of a historic building with a simple, sophisticated design sensibility, creating a seamless blend of charisma and ease. With 173 rooms, a restaurant, two bars, meeting rooms and a buzzing lobby, the hotel offers a dynamic social hub where guests and visitors can work, relax, socialise and dine all under one roof. ... more less
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