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“Ok Really Spoilt This Time!” 5 of 5 bubbles
Review of The Soho Hotel

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The Soho Hotel
Ranked #18 of 1,089 Hotels in London
Certificate of Excellence
London, United Kingdom
Level Contributor
65 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
“Ok Really Spoilt This Time!”
5 of 5 bubbles Reviewed 12 December 2013

I can only say thank you for a totally amazing room upgrade, the champagne and as always the service, we checked in on Sunday evening, my intention was to stay 1 night while my GF was staying for 2 nights with business meetings Monday and Tuesday.

Upon arrival we were informed we had been upgraded to a two bed/two bath apartment for both nights! I went to work back in Surrey Monday morning and soon found an excuse to leave early and head back into London to enjoy this room for another night!

I will continue to stay here whenever in town.

Thanks again to all the team, the upgrade was excellent, but that aside service never slips anywhere in this hotel.

  • Stayed December 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank rohas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,382 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (219)
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English first
Nottingham, England, United Kingdom
Level Contributor
83 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed 8 December 2013

Without question this is a good hotel - the junior suite we had was very well appointed and maintained with a spacious bathroom and high quality amenities. The public areas and very pleasant with two quiet drawing rooms which contrast very nicely with the permanently buzzing bar and restaurant.
The location is fabulous with access to dozens of restaurants and bars plus Mayfair, Oxford Street, Regent Street and Shaftsbury Avenue only minutes walk away. It is also surprisingly quiet for a hotel in the middle of Soho. The reception staff are also very attentive and friendly.
What's not so good are the prices. I appreciate it's central London but in all of my reviews if the price is right for what you get I have said so. And those reviews include London hotels like the Berkeley and many high-end restaurants. To be more specific: a junior suite of the size we had at £650 per night is toppy, especially given the lack of view (I can only speak for the room we were in clearly, but given the location and how built up it is I doubt any room has what you would call a view. And yes I knew this when I booked it). I've never met anyone who said they thought mini-bar prices were reasonable and the Soho is no exception. Unfortunately with no tea and coffee making facilities in the room it's either the mini-bar or the very expensive room service. I have no problem with paying a premium for room service breakfast and of course expect there to be a service charge. However, £69.60 for breakfast for 2 again seems pretty toppy. Don't get me wrong, its a decent breakfast but we could have walked out of the hotel onto Wardour Street and had breakfast in Cote at half the price for the same quality.
In summary, a very good hotel but could be better value-for-money.

  • Stayed December 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Glyn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 7 December 2013

We only stayed one night at the Soho hotel for a special event in London. It is a lovely hotel, the rooms are spacious and so comfortable. The staff cannot do enough for you. We would love to go back and stay for longer. Go on treat yourself!

Room Tip: Go for deluxe if possible.
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  • Stayed December 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank CCLEdinburgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Devon
Level Contributor
247 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 bubbles Reviewed 7 December 2013

Wonderfully informal attitude free hotel. We loved our second visit as much as our first. Nothing could be improved, it's expensive but worth the cost. Would highly recommend and will certainly be returning.

  • Stayed December 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank AnthonyPit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai
Level Contributor
67 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 bubbles Reviewed 5 December 2013

Not disagreeing with all the earlier comments the hotel is of a good standard and quality,staff are friendly but aligning it back to value and price I have to say on reflection for 3 nights here I could have stayed for a two weeks in a five star hotel in the med including flights.Really not worth the price there is as good a quality at less than full the price.

Remember this was a car park previously,so layout and approach are not the most welcoming.

Room Tip: room 203 looks down into another room
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  • Stayed December 2013, travelled on business
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Travel P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
53 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 4 December 2013

The Soho Hotel lives up to all of the fabulous reviews! Our room (we were surprised with an upgrade at check in) was beautifully decorated, spacious, and extremely clean. We couldn't have been more comfortable! The hotel has a great location, the staff is friendly and helpful, and the fitness center is more than adequate. This hotel is a great find! I would stay there again and recommend it to others.

  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank RGC_2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
113 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed 1 December 2013 via mobile

First stay at this hotel and would definitely seek an opportunity to go back. I booked a luxury room but on arrival got upgraded to a deluxe room. The greeting was warm, genuine quick and easy. They were also very helpful on making arrangements we needed for dinner or anything. The room was wonderful, spacious, luxurious and with all you could wish for. ( I would have though liked and expected tea and coffee making facilitiesthough ). Beautiful bathroom with double sinks and good separate shower and deep bath. One small negative point was that lighting in the bathroom was either full on and very bright - great for putting on make up, but not very romantic for a bath for two, or none! The bed was high and wonderfully comfortable. We did not use the bar or restaurant in the evening but breakfast was fantastic , delicious , fresh and generous. The restaurant is beautifully decorated, as is all the hotel, with a lovely quirky but quality finishes. The service throughout the hotel is the best I have ever experienced, absolutely faultless. We had ordered a second jug of coffee at breakfast but realised we needed to go to our room to pack, without us even asking the coffee was delivered to our room for us to enjoy there. Great stuff Soho Hotel - this is a place I will recommend highly as often as I can and make sure that I find that reason to go back!

Stayed November 2013, travelled as a couple
Helpful?
2 Thank thompsonandthomson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Soho Hotel

Property: The Soho Hotel
Address: 4 Richmond Mews, London W1D 3DH, England
Phone Number:
Region: United Kingdom > England > London > Soho
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in London
#8 Romantic Hotel in London
#18 Luxury Hotel in London
#40 Business Hotel in London
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The Soho Hotel 5*
Number of rooms: 96
Official Description (provided by the hotel):
The Soho Hotel has 96 individually designed bedrooms, suites and apartments and is situated on a quiet street in the heart of London's entertainment neighbourhood. The Soho Hotel is situated in a quiet street between Dean and Wardour Streets in the heart of London's entertainment neighbourhood. It is surrounded by some of London's best restaurants and bars, vibrant cafes and most exciting theatre and nightlife. Leafy Soho Square is a one minute walk and the city's business district is within easy reach. ... more   less 
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Also Known As:
Soho Hotel London

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