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“One of the very best...”
Review of The Soho Hotel

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The Soho Hotel
Ranked #24 of 1,063 Hotels in London
Certificate of Excellence
London, United Kingdom
Level Contributor
42 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
“One of the very best...”
Reviewed 7 April 2009

I am struggling to think of a hotel that I have stayed at that I have enjoyed more. This place has it all. The only one very very minor gripe that I have is that we asked for a bucket of ice to be bought up which it was, very promptly. However the guy that bought it hovered for a tip and gave me such a filthy look when I didn't. As this isn't the USA, I don't tip in hotels unless something absolutely exceptional has been done. I especially don't tip in top rate hotels - if they're not paying their staff properly then something is seriously wrong.
That aside, we thoroughly enjoyed our stay, the room was probably the best I have ever stayed in - so classy. The bathroom was absolutely spotlessly clean as was the rest of the room. The minibar was the best stocked, including half a bottle of Krug!
The hotel is not cheap by any means, but I thought it was good value (we took advantage of their Sunday Siesta rate, booked direct with the hotel) - with this you get a glass of champagne on arrival, milk and cookies at bedtime and breakfast.

  • Stayed April 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Richp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
New York City, New York
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 6 April 2009

My fiancé and I just returned from a quick 3-night getaway to London and we stayed at the Soho Hotel. We had high expectations based on reviews we’d read here, and we were NOT disappointed. The staff was wonderful; so helpful and friendly. They managed to track down a converter box for me so my straightening iron would work, without me even asking them to. Our room was large, bright, and comfortable, and the bathroom was also enormous and spotless. We had breakfast only one of the mornings we were there, but it was very good and we were pleasantly surprised to find it was included in our room rate. One night we ate a late dinner at the bar after seeing a play and it was really yummy. My only complaint was that the cocktails at the bar were a little weak and small for the price, but that wasn’t really that big of a deal. The location was also fantastic- we didn’t pay for one cab during our stay because we could walk everywhere we wanted to go. I wouldn’t hesitate to stay at the Soho Hotel again!!

Stayed April 2009, travelled as a couple
Helpful?
Thank mployed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marlborough, United Kingdom
Level Contributor
270 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
Reviewed 15 March 2009

This place exudes quality and understated class. From the moment we walked through the door we felt at home. The staff are amongst the best in the business - efficient, friendly, thoughtful and above all helpful. The rooms are simply superb; colourful, well equipped, comfortable and spotlessly clean.
Breakfast is fresh and well prepared. Try the fresh juices and the day's special - how many hotels can claim to offer a breakfast special ?!! The lounges are a great place to relax and the bar is as lively as the cocktails are good.
Thoroughly recommnded - even at these prices. A boutique hotel of the highest order.

  • Stayed March 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Peter084
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waltham Cross
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 March 2009

We booked a deluxe bedroom at this hotel.
The hotel was very well located in little italy, what ever there is left of it.
We went to see Jersey Boys at the nearby theatre, again this was very well located.

We arrived at the hotel with our car where we were welcomed by the doorman. He kindly arranged for our car to be parked at a nearby car park.

When we checked in, we were suprised that they upgraded us to a huge 2 bedroom luxury apartment which you would loose yourself in.
There was 2 king bedrooms, 2 bathrooms, an unused kitchenette with bar, extremely large lounge, hallway, includIng 3 TVs, which we didnt really watch.

The Cocttail bar was very impressive, with a big selection of wines, champagne and coctails.

The breakfast was well cooked and served, but they do not make perfect espressos, a minor issue.

The restaurant ,looked pretty good although we didnt dine in the hotel that evening as there were many restaurants within a few minutes walking.

A very relaxing, centrally located London hotel, in a quiet mews within a bustling outdoor area of London.

from

C B
Waltham Cross

  • Stayed March 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JerseyCJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
51 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 207 helpful votes
Reviewed 11 March 2009

We stayed for one night to celebrate a birthday. Hotel is impressive - fabulous decor and buzzy atmosphere. The bar manages to be both informal and comfortable whilst also being very much the place to be seen and full of real characters!
We had booked a suite. Tried to check in at ten to 2 (check in is officially 2pm) to be told that as it was a birthday celebration they had upgraded us to a 2 bedroom penthouse apartment. We were delighted. However, this room was still being cleaned and not available for at least half an hour. As we had an appointment we agreed to drop off our bags and come back later. When we did so we were shown to our room.......lovely, but most definetly not a 2 bedroom penthouse. Feeling a bit confused we called to reception and after some time, and lots of to-ing and fro-ing, we were told that the room we had been promised was no longer available (some story about a guest checking out of it then needing to come back - which we felt was unlikely as we had been told twice that the hotel was full that night). We were made to feel cheap that we were asking, which we felt was unfair. It was a disappointment and could have been handled differently - if only someone had raised this with us as soon as we'd returned and apologised for the mix up we would have accepted it and been fine.
Anyway - that aside, the room was large and beautiful. The bed was massive and one of the most comfortable we've ever slept in. Food was very good - both room service snacks and breakfast. Most of the staff we encountered were polite and very helpful and welcoming. After a very late night we were given a late check out the following morning which was appreciated.
All in all we enjoyed our experience and would come back.

  • Stayed February 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Noo36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madrid, Spain
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 9 March 2009

I stayed at Soho Hotel from Feb 28th to March 2nd with my mother, to attend Rigoletto's performance at Covent Garden opera and to have a pleasant extended weekend in London. I was looking for an elegant, clean and calm hotel in the city center, and the Soho hotel met all these requirements:
LOCATION: Ideally located in the centre of Soho neighbourhood, the gay/alternative district, with lots of bars, pubs and restaurants, and incredible nightlife. However, the hotel is in a very quiet street, away from the hustle and bustle, with no cars nor pedestrians at all. Picadilly, Covent Garden, Regent street and even Mayfair are in a walkable distance.
ROOMS: Individually decorated, with high quality furnishings, cared details, a well stocked minibar and a big flat screen Loewe TV with DVD. Rooms are very bright, with huge windows (average views) and extremely quiet at all times of day and night.The only reason for my 4 star rating, instead of a 5 star, is that I still doubt if the room I was given was a real Deluxe Suite -according to the rate I payed- or just a nice Deluxe room (especially after seeing the pictures of my room, posted by a previous reviewer, Sunflower 4477 NYC, in which it is stated "Deluxe room" photos.
BATHROOM: Excellent, spacious, very well enlighted and incredibly clean. Separate tub and bath. Plenty of mirrors. Great water pressure.
SERVICE: Real 5 stars service. Courteous, helpful, friendly, efficient and multilingual. The cleaning service was perfect, too, coming to the room 2 or 3 times a day, but only when we weren't there. Cleaninless is someting to be mentioned, other very expensive hotels should learn from Soho.
BREAKFAST: Included in our weekend rate, breakfast was complete, abundant and excellent quality. Home made juices and smoothies, many types of fruit, yougurts, cereals, toasts and bakery, and other à la carte things (eggs, omelettes, bacon, tomatoes and mushrooms...)
OTHER SERVICES: Very nice gym, with modern equipment and personal trainer. Honesty bar and a small cinema. There is an expensive relaxation service (massages) that I didn't use. I missed a swimming pool.
Overall, a very good experience. A highly advisable hotel in the heart of London, very comfortable, modern and clean, at quite high prices.

  • Stayed March 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FBV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 8 March 2009

Fantastic service - really warm and friendly yet very slick.
Beautiful rooms that make you feel right at home (or make wish your own bedroom was exactly like it!!)
Great lounge and bar areas- very cool yet relaxed and 'easy'.
Soho hotel is a gem and we will be staying there again.

  • Stayed March 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cshaw1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Soho Hotel

Property: The Soho Hotel
Address: 4 Richmond Mews, London W1D 3DH, England
Phone Number:
Region: United Kingdom > England > London > Soho
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in London
#8 Romantic Hotel in London
#24 Luxury Hotel in London
#40 Business Hotel in London
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The Soho Hotel 5*
Number of rooms: 96
Official Description (provided by the hotel):
The Soho Hotel has 96 individually designed bedrooms, suites and apartments and is situated on a quiet street in the heart of London's entertainment neighbourhood. The Soho Hotel is situated in a quiet street between Dean and Wardour Streets in the heart of London's entertainment neighbourhood. It is surrounded by some of London's best restaurants and bars, vibrant cafes and most exciting theatre and nightlife. Leafy Soho Square is a one minute walk and the city's business district is within easy reach. ... more   less 
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Also Known As:
Soho Hotel London

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