We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Best hotel in london”
Review of The Soho Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
The Soho Hotel
Ranked #20 of 1,068 Hotels in London
Certificate of Excellence
adamaberdeen
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Best hotel in london”
Reviewed 3 March 2010

Best hotel in london to date for me,if u can afford it you ave to try this hotel.

  • Stayed February 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank adamaberdeen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,465 reviews from our community

Traveller rating
    1,226
    190
    31
    9
    9
See reviews for
200
703
88
222
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (228)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
London, United Kingdom
Level 4 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 26 February 2010

Another stay at the Soho Hotel, another perfect week in rainy London. However, on our last visit we took the trouble to check out the newly opened Dean Street Town House Hotel, literally two doors down the road from Soho. We were very impressed by the rooms (we did not stay but were shown two different rooms by the very friendly and helpful desk staff) and were really quite amazed to be quoted prices of c. 220 pounds per night... 150 pounds LESS than what we are paying at the Soho for a comparable room. We have been to the Soho, well at least 5 times if I remember correctly, possibly more. We stay for 6 nights every time. We were never, ever, given any recognition for our loyalty, not an upgrade, not a single cup of complimentary coffee. The dinners and lunches we have had at Refuel have always been pleasant but nothing special. The breakfast is horribly overpriced. When you pay 25 pounds PER PERSON for breakfast you expect the finest, such as organic eggs and bacon -but everything is conventional (perhaps the eggs are free-range but that's it). So it looks like it might be the Dean St Townhouse for us next time. Perhaps we shall not be seated next to Ethan Hawke or Hugh Grant there, ...but 150 pounds per night is an expensive premium to be paying for celebrity stardust!

  • Stayed February 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mgThessaloniki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huddersfield, United Kingdom
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 February 2010

My girlfriend and I were made to feel very welcome and all of the staff were really helpful. Even though we were a couple of ordinary punters down in london for a weekend we felt that we were treated just as well as the beautiful people who hang out or stay at the soho regularly. Thank you Soho Hotel.

  • Stayed February 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank albertswift
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York, NY
Level 6 Contributor
146 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
Reviewed 20 February 2010

I just returned from six days at the Soho Hotel and can only say it was a wonderful experience in all respects. The few recent negative reviews surprised me since we have only accolades for the wonderful staff, the breakfasts, the quality of service, the stylish decor and most of all, the incredibly comfortable rooms. It's also a perfect location from which to explore London; you can walk to virtually any area and the major sights in 15 or 20 minutes max, including Covent Garden, Bloomsbury, the major museums, the Thames and so on.

We had a junior suite that was plush, spacious and comfortable, and the king bed was a single king mattress with high-end linens, so not sure why the other individual had two separate mattresses joined up. The bed was so luxurious it was a struggle to leave in the morning. The standards of cleanliness were incredibly high; everything looked brand-new, with no signs of even ordinary wear and tear, although i believe the hotel is at least 5 or 6 years old.

Breakfasts were sumptous and the service was delightful, especially a terrific woman named Kasha. The concierge staff was terrific, and got us theatre tickets and good restaurant bookings at short notice on a holiday weekend. They had a knack for picking small interesting places, not terribly expensive, and not at all "touristy."
It's true the restaurant/bar is crowded and noisy at night, but that just adds to the energy and ambience of staying in a hotel like this in an area like Soho. That was part of the charm. And once upstairs in the rooms, silence reigned -- incredibly good soundproofing.

While a bit pricy at the current exchange rate, for us it was worth every penny and this will be our first choice in London for sure. We've stayed in a number of 4 and 5-star hotels in many cities in the US and Europe and thought this was ranked with the best.
The only negative, as several people noted, was the high cost for internet service -- double or more what you'd pay in the US, but again, the exchange rate affects that. If I had one suggestion for management, it would be to offer that gratis, a policy I see more and more in the US.
Can't wait for my next stay.

  • Stayed February 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank luxlovernyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 February 2010

Stayed here for my son's birthday with some friends and family. Sunday lunch in the restaurant was a disaster. Raw meat, cold veg, terrible service. Food returned three times. Would have walked out if I had been alone. Breakfastwas not great. Had to ask for 10 pence size slice of black pudding. Could hear cook swearing when we were eating.

  • Stayed December 2009, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank GlasgowMother
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Four Elms, Kent
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 14 February 2010

The impression was that this hotel's popularity is leading to slightly sloppy standards. The restaurant, adjacent to a bar heaving with activity, is VERY noisy on Friday and Saturday evenings. It is also very expensive and although the seared tuna was excellent, the tasteless Dover sole, at £30 was grilled on one side only and there was soggy skin to negotiate therefore. The double beds have two single mattresses with a mattress topper which is also annoying in a hotel of this class and price. There was a noticeable 'cliff' in the middle of the bed. Our room, a junior suite, was spacious and stylish, albeit with a ghastly view out onto air-conditioning units, except that the baths are small and we thought it was a shame that they had not invested in roll-tops, especially as the hotel specialised in 'romantic' breaks. Room service breakfast was served stone cold, with bacon the consistency of shoe leather. The downstairs spaces are beautifully designed, nevertheless, and the small cinema, with double sofas, is great. Service in the restaurant was inf=different. It took them three attempts to deliver a hot sticky toffee pudding, and when ti came it was no more than average - not excellent as recoomened by our waiter. Reception staff and porters could not have been more helpful, going out of their way to make us welcome. Manager dealt with our compliants courteously and generously.

Stayed January 2010, travelled as a couple
Helpful?
4 Thank Fourelmsman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vienna
Level 5 Contributor
51 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 6 February 2010

I just went for a night with wife for shopping and visiting the theater in London (the location of the hotel is perfect for that).

I liked the interior design, which is modern but still cozy. Everything looks brand new, no signs of wear out. The staff was friendly and helpful. The place was busy during day and night, but this had no negative impact for staying guest.

Although I booked the cheapest room category, the room provided enough space (I expected much worse in London).

  • Stayed December 2009, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ChrisHVienna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these London hotels
Soho
The Nadler Soho
The Nadler Soho
#35 of 1,068 in London
2,198 reviews
Soho
Ham Yard Hotel
Ham Yard Hotel
#38 of 1,068 in London
868 reviews
Soho
The Piccadilly London West End
Show Prices
Show Prices
Show Prices
Covent Garden
Covent Garden Hotel
Covent Garden Hotel
#18 of 1,068 in London
997 reviews
Trafalgar Square / Embankment
Haymarket Hotel
Haymarket Hotel
#10 of 1,068 in London
790 reviews
Soho
Hotel Cafe Royal
Hotel Cafe Royal
#42 of 1,068 in London
1,232 reviews
Show Prices
Show Prices
Show Prices

Been to The Soho Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Soho Hotel

Property: The Soho Hotel
Address: 4 Richmond Mews, London W1D 3DH, England
Phone Number:
Region: United Kingdom > England > London > Soho
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in London
#8 Romantic Hotel in London
#20 Luxury Hotel in London
#40 Business Hotel in London
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The Soho Hotel 5*
Number of rooms: 96
Official Description (provided by the hotel):
The Soho Hotel has 96 individually designed bedrooms, suites and apartments and is situated on a quiet street in the heart of London's entertainment neighbourhood. The Soho Hotel is situated in a quiet street between Dean and Wardour Streets in the heart of London's entertainment neighbourhood. It is surrounded by some of London's best restaurants and bars, vibrant cafes and most exciting theatre and nightlife. Leafy Soho Square is a one minute walk and the city's business district is within easy reach. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Ebookers, Ctrip TA, Agoda, Odigeo, Priceline, Hotels.com, HotelsClick, 5viajes2012 S.L., getaroom.com, Evoline ltd and Cancelon so you can book your The Soho Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Soho Hotel London

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing