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“What a hotel! Hidden gem in the heart of Soho.” 5 of 5 bubbles
Review of The Soho Hotel

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The Soho Hotel
Ranked #18 of 1,086 Hotels in London
Certificate of Excellence
Malden, NL
Level Contributor
361 reviews
263 hotel reviews
common_n_hotel_reviews_1bd8 363 helpful votes
“What a hotel! Hidden gem in the heart of Soho.”
5 of 5 bubbles Reviewed 12 December 2010

What a hotel! This is really a hidden gem. It is a beautifully designed, boutique style hotel in a small dead end street in the heart of Soho. So it is close to everything and you don’t need a taxi to go somewhere. The design is a mixture of classic and modern design and art, beautiful! The hotel feels very welcoming as on the ground floor, just around the corner, there is a cosy restaurant and bar that is open all day. The only disadvantage is that it is quite noisy. There is also a welcoming library were you can sit, directly to the left from the reception desk. This is a quiet place to sit and read.

The room was not that large (it is never in London), but beautifully designed and very comfortable. Large windows. A very comfortable bed. Internet is crazy expensive, and access is laborious through the reception desk, but it worked fine. Although the hotel is located in the middle of London it was very quiet during the night. We did not hear anything.

The staff is excellent. They really care for their guests and make them feel at home. They all seem to be very proud of the hotel and want to share their enthusiasm with the guests. The breakfast is excellent, although expensive. The hot selection is freshly cooked.

If you get there the first time it is difficult to find the main entrance, as it is hidden in a small street and not very well sign posted. When searching we passed the hotel several times without noticing it! So be sure that you print out a map beforehand otherwise it takes ages to get there.

I have been maybe a hundred times in London and this hotel is the best I have ever stayed in. For sure I will book this hotel for upcoming trips.

  • Stayed December 2010, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mianel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,386 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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Virginia
Level Contributor
45 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 bubbles Reviewed 2 December 2010

I recently spent 5 days here with my 8 year-old daughter. Normally, I stay at the Milestone, and it is still my favorite. But the Milestone is in Knightsbridge--good if you want to do the V & A and Natural History Museum and department store shopping (Harrods, Harvey Nicks), but a distance from everything else. I wanted something close to the British Museum. Well, this hotel does the trick. It's a ten minute walk from the British Museum in one direction and a ten minute walk from Trafalgar Square (National Gallery, National Portrait Gallery, etc) in the other direction. You cannot beat the location. Also, I am really sold on the Soho area these days. The scuzzy places are few and far between, and there are tons of neat boutiques and interesting little restaurants. Just walking the streets is fun. The Soho Hotel is tucked away on a side street and is very quiet ( for London). I LOVED the interior design. It was chic and eclectic, with lots of original, contemporary art. I stayed in some sort of junior suite. It was completely lovely with a large dressing area and bathroom. Unfortunately, the room had giant windows which looked into the windows of a bunch of other buildings out the back. This left you with the choice of either feeling on stage or always having the shades drawn (they do provide a very light fabric scrim that covers the window but lets the light in). This is definitely a design flaw but for me was not a deal-killer. Not sure I'd feel that way if I were on my honeymoon, though. The service at the front desk is on the young side, but they are completely pleasant. The concierge staff did a very nice job recommending restaurants and such. There is a really nice restaurant in the hotel, so it's never a problem if you want to eat in or order room service. The general vibe of the hotel is youngish and urban, so I don't know if it is for everyone. (I know my folks would prefer Claridge's or Milestone.) But it is definitely for me--and I'm not even that young!

  • Stayed October 2010, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Kirkberta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NYC
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 25 November 2010

I was excited to try out this hotel and perhaps that's why I was disappointed. The location is central for fabulous restaurants and shops, but it's down a little mews street that was quite seedy late at night (walking past prostitutes) and during the day there were constant car jams. The lobby and rooms are beautifully decorated and comfortable, but my room's window looked onto a windowless airshaft, which was disappointing given that the hotel's large windows were one of the things that attracted me. The staff all seemed very nice and professional. The internet was ridiculously expensive at 20 pounds a day. That really annoyed me and would deter me from a return visit.

  • Stayed November 2010, travelled solo
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank julia123NYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nagoya, Japan
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 25 November 2010

This perfect hotel in very attractive location is simply perfect. My deluxe room was spacious with extra big windows with nice view in alley. Metro is around 5 minutes walking, free wi-fi fantastic idea. Many little touches in hotel, which make you good mood. Also good value for my money.

  • Stayed October 2010, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank makon_07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
58 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed 19 November 2010

Quick overnight in my regular and favourite London Hotel which I have to say I haven't been able to get in on several occasions recently because they were full, so its been awhile. Oh dear! what has happened tot The Soho? - checked in with my Tablet Plus booking which gives comp upgrades, drinks vouchers, free wifi, late checkout etc. Firstly the receptionist didn't even know who Tablet where and had to go and ask, no upgrade offered, no drinks comps offered, I had to ask for them, they were promised later - in fact I had to ask them twice, very welcoming! Room was exactly as booked but conveniently located nex to the service lift and housekeeping store - I presume they keep these ones back for their special guests! Was woke up the next day asking why I hadn't vacated the room - clearly had no idea about the automatic late checkout. Generally I found the staff a bit vacant, helpful/polite yes, but you got the impression they were on automatic pilot and you were just another guest rolling along the conveyor belt. It's a shame but I think the Soho is resting on previous laurels/reputation and its all a bit easy, ultimately we all know where that goes don't we!!! if you decide to stay here then perhaps for your first time you'll love, because lets face it London has some of the worst hotels in the world along with the best but as a regular visitor I'm switching to my previously second favourite hotel, you gotta work hard to keep me and if you don't you're history - see ya Soho

  • Stayed November 2010, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank I_SpyUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 14 November 2010

From the first step into the hotel reception to leaving, we found everthing perfect. This hotel is extremely well run, the staff are some of the best I've ever experienced in this country. There wasn't a single flaw in our two nights stay.
The hotel bar is another real bonus, full morning, noon and night and a destination in it's own right. If you want a quiet area, there are two separate lounges for residents.

  • Stayed October 2010
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Theoldcrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
103 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 bubbles Reviewed 30 October 2010

This is my favourite hotel in London. Unique design, stylish rooms, friendly (for London!) staff, great food and luscious cocktails. Private screening rooms, high tea, junior suites and a genuine privacy adds to the experience.

  • Stayed June 2010, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank craiglegrice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Soho Hotel

Property: The Soho Hotel
Address: 4 Richmond Mews, London W1D 3DH, England
Phone Number:
Region: United Kingdom > England > London > Soho
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in London
#8 Romantic Hotel in London
#18 Luxury Hotel in London
#40 Business Hotel in London
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The Soho Hotel 5*
Number of rooms: 96
Official Description (provided by the hotel):
The Soho Hotel has 96 individually designed bedrooms, suites and apartments and is situated on a quiet street in the heart of London's entertainment neighbourhood. The Soho Hotel is situated in a quiet street between Dean and Wardour Streets in the heart of London's entertainment neighbourhood. It is surrounded by some of London's best restaurants and bars, vibrant cafes and most exciting theatre and nightlife. Leafy Soho Square is a one minute walk and the city's business district is within easy reach. ... more   less 
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Also Known As:
Soho Hotel London

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