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Apple Serviced Apartments Greenwich
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Reviews (199)
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Reviewed 19 July 2014

There may be a challenge finding the office as the postcode does not work on google maps. I thought I knew which building we were staying in, but once we had registered (copies of ID for everyone staying) we were walked to another building to find our apartment

The apartment is very clean and well equipped, including tea, coffee, fairy liquid - even dishwasher and laundry tablets.

We were situated very close to a Waitrose, with plenty of small playgrounds dotted around for my 4 and 1 yr old to enjoy. We were only a few minutes away from the centre of Greenwich - which was very handy.

My main gripe was that we were staying at the height of summer and there is no air-conditioning and insufficient ventilation - especially as the door to the balcony was broken. We also had problems with the bathroom door not locking or some of the bedroom doors would not shut - this meant they kept banging when the windows were left open. We did report the balcony door but no one has been by to fix the problems.

It really feels like more care is needed to maintain these apartments - I don't think I will be using the again.

Stayed: July 2014, travelled with family
Thank Jo K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jermaine W, Customer Service Manager at Apple Serviced Apartments Greenwich, responded to this reviewResponded 22 July 2014

Dear Jo K,

Thank you for sharing your experience with others following your recent stay at Apple Apartments Greenwich. I was somewhat disappointed to read your comments regarding the follow up on the broken door and am in the process of following up with the team as to why this was not resolved when reported.

We are within a new residential development and do have a number of apartments, located across 3 of the buildings within the development. Google maps have yet to put our exact location onto their maps, however are working on this along with sat-navs.

Unfortunately air conditioning is not something that we advertise as having in our apartments however can provide fans upon request.

I do hope that you can give us another chance to showcase our apartments at their best in one of our many locations.

Kind Regards

Jermaine

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2014

I've been staying here for two or three nights a week now for about 3 months. I've never found a fault with the apartments (pretty much brand new with all the gubbins you'd need) or my booking or the check in process. Always very friendly and helpful. A quiet location with a Waitrose on site which makes self catering that bit easier. Greenwich is a beautiful part of London and you're very close to the DLR station as well. Highly recommended.

  • Stayed: July 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Simon3493
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jermaine W, Customer Service Manager at Apple Serviced Apartments Greenwich, responded to this reviewResponded 22 July 2014

Dear Simon3493,

Thanks for your review and continued support of Apple Apartments. The team will be delighted to hear our thoughts.

Please let me know if there is anything you require for future stays.

Best Regards

Jermaine

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2014 via mobile

A place to live with family and a great apartment with many luxuries and it is located right infront of river thames from which you can get a great view plus the staff is very helpfull and adding that you have all facilites near by like grocery stores and it is in the center of the all main attractions of london.

Stayed: June 2014, travelled with family
Thank Abdullah K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jermaine W, Customer Service Manager at Apple Serviced Apartments Greenwich, responded to this reviewResponded 22 July 2014

Dear Abdullah K,

Thanks for sharing your recent experience with others.

We delighted to hear that you enjoyed your stay and the facilities of the apartment.

I hope we can welcome you back again soon.

Jermaine

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 July 2014

Just got back from a 2 day stay here and I can't speak more highly about it. If you are travelling as a family don't waste time with hotels stay here. Only a 5 minute walk from Greenwich and all the travel links into London you could want. My only issues would being new it can be a bit hard to find,also there is still building work going on so if your a light sleeper a 8 o'clock wake up call might be a bit annoying, but as we were on the 12th floor it wasn't a problem.

Room Tip: Ask for and river view, they are amazing. And remember to book your parking before you arrive.
  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank maz6423
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jermaine W, Customer Service Manager at Apple Serviced Apartments Greenwich, responded to this reviewResponded 22 July 2014

Dear Maz6423,

Thanks for your review, I love the title!

I'm delighted to hear that you had an enjoyable stay. Sorry to hear that the construction started at 8am, this really should not be starting so early.

I hope we can welcome you back again very soon to one of our locations.

Kind Regards

Jermaine

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 July 2014

We have two teenage children so the spacious, comfortable, well appointed two-bedroom apartment was perfect. Greenwich is a great village and destination in itself. Very convenient to a nice/new market. The DLR station is a little bit of a walk (5 minutes) and the commute to the heart of London was about 30 minutes but overall we really enjoyed the location. Great views of the Thames. A little noisy with construction but didn't disrupt our sleep.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank FamilyTravelers155
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jermaine W, Customer Service Manager at Apple Serviced Apartments Greenwich, responded to this reviewResponded 22 July 2014

Dear FamilyTravelers155,

Thank you for your review. Were delighted to her that your stay with your teenage children was comfortable.

I can confirm that the construction work for the small foot bridge connecting the Thames Path beside the building is due to be finished in early November.

We do hope we can welcome you back to London again soon.

Kind Regards

Jermaine

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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