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Apple Serviced Apartments Greenwich
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Reviews (199)
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Reviewed 27 July 2014 via mobile

We came up to Greenwich to see Robbie Williams at the o2 and we decided to stay at the Apple Apartments! Best decision ever! There was 6 of us and we stayed in a 2 bedroom apartment that was stunning and so spacious for us all! The apartment was spotless and beautiful and has a huge balcony overlooking the Thames, you can even see the o2! Location was great, perfect for a visit to the o2 as we got the river taxi straight there and back after. The only thing I can fault is that it was a little confusing with the location of the parking getting in the car park, we figured it out in the end and it would not stop us staying again as although it was tricky it was great that we had parking - maybe just ask for better directions than we did! Overall the staff were lovely and it really made our trip special staying here!! Will definitely be back!

Stayed: July 2014
1  Thank Kim w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jermaine W, Customer Service Manager at Apple Serviced Apartments Greenwich, responded to this reviewResponded 29 July 2014

Dear Kim w,

Thanks for your review. I'm happy to hear that our location was convenient for the O2 for your concert. The Thames Clipper is indeed a great way to travel.

We are now listed on Google maps, however not on all maps as we are within a new residential development.

We do hope we can welcome you back to London again soon.

Best Regards

Jermaine

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2014

We are a family of two adults and three kids under 12 that enjoyed two nights in apple apartment. The apartment was very clean, close to the cutty sark tube which meant 20 min to London. We used the river cruise S well. and shopping. Staff was very pleasant and the balcony with view of the Thames was great! Better value than staying in London! Free wifi made kids happy after a long day of sight seeing. Kitchen was good, just needs oven mitts. Would come back.

Stayed: July 2014, travelled with family
Thank Harley1101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jermaine W, Customer Service Manager at Apple Serviced Apartments Greenwich, responded to this reviewResponded 29 July 2014

Dear Harley1101,

Thank you for reviewing your recent stay at Apple Apartments Greenwich. Were happy to hear that the children enjoyed the complimentary WiFi and our location was convenient for you.

We hope we can welcome you back again soon.

Kind Regards

Jermaine

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2014

Apartments were clean and fit for purpose. Excellent view of the Thames from the balcony. We were upgraded to a bigger apartment. Accommodated an early check-in at 10am as room was available. All the gubbins one would need for a weekend stay were supplied. A Waitrose 200 yards round the corner to stock up on any foods/ drinks required. There is, however, no sign post at the door so apartments are not obvious. The postcode doesn't find it either. The apartment was exactly what we needed. Greenwich is a great place in London to catch a few sights and spend time with friends without being caught in the madness of the centre of London. The only fault really to note regarding the apartment is lack of signage. Since we stayed on a very hot weekend, air conditioning would have been a benefit. Balcony doors to living room and master bedroom were invaluable. All in all I would recommend this apartment.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Janebradley4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jermaine W, Customer Service Manager at Apple Serviced Apartments Greenwich, responded to this reviewResponded 29 July 2014

Dear Janebradley4,

Thank you for taking the time to review your recent stay with us.

Were delighted to hear that you had an enjoyable stay and that the early check in and upgrade were appreciated.

We are now currently shown on Google maps, however as we are a new development, not all sites will show our location.

As we are within a residential block, we are unable to have signs, however are located on Dowels Street. We do give contact details and directions on our confirmations. Air conditioning is not provided, however we can arrange fans upon request.

I do hope we can welcome you back again soon to one of our locations.

Kind Regards

Jermaine

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 July 2014

There may be a challenge finding the office as the postcode does not work on google maps. I thought I knew which building we were staying in, but once we had registered (copies of ID for everyone staying) we were walked to another building to find our apartment

The apartment is very clean and well equipped, including tea, coffee, fairy liquid - even dishwasher and laundry tablets.

We were situated very close to a Waitrose, with plenty of small playgrounds dotted around for my 4 and 1 yr old to enjoy. We were only a few minutes away from the centre of Greenwich - which was very handy.

My main gripe was that we were staying at the height of summer and there is no air-conditioning and insufficient ventilation - especially as the door to the balcony was broken. We also had problems with the bathroom door not locking or some of the bedroom doors would not shut - this meant they kept banging when the windows were left open. We did report the balcony door but no one has been by to fix the problems.

It really feels like more care is needed to maintain these apartments - I don't think I will be using the again.

Stayed: July 2014, travelled with family
Thank Jo K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jermaine W, Customer Service Manager at Apple Serviced Apartments Greenwich, responded to this reviewResponded 22 July 2014

Dear Jo K,

Thank you for sharing your experience with others following your recent stay at Apple Apartments Greenwich. I was somewhat disappointed to read your comments regarding the follow up on the broken door and am in the process of following up with the team as to why this was not resolved when reported.

We are within a new residential development and do have a number of apartments, located across 3 of the buildings within the development. Google maps have yet to put our exact location onto their maps, however are working on this along with sat-navs.

Unfortunately air conditioning is not something that we advertise as having in our apartments however can provide fans upon request.

I do hope that you can give us another chance to showcase our apartments at their best in one of our many locations.

Kind Regards

Jermaine

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2014

I've been staying here for two or three nights a week now for about 3 months. I've never found a fault with the apartments (pretty much brand new with all the gubbins you'd need) or my booking or the check in process. Always very friendly and helpful. A quiet location with a Waitrose on site which makes self catering that bit easier. Greenwich is a beautiful part of London and you're very close to the DLR station as well. Highly recommended.

  • Stayed: July 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Simon3493
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jermaine W, Customer Service Manager at Apple Serviced Apartments Greenwich, responded to this reviewResponded 22 July 2014

Dear Simon3493,

Thanks for your review and continued support of Apple Apartments. The team will be delighted to hear our thoughts.

Please let me know if there is anything you require for future stays.

Best Regards

Jermaine

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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