We arrived after a four hour car journey with three adult children and having booked a three bed apartment months in advance to be shown into a two bed and told there weren't any three beds. We were offered another one bed apartment four floors away and told we could move into a three bed the next day. We weren't happy as we were only staying three nights and wanted to settle in from the start which was the whole point of booking an apartment. We eventually got them to refund the money which they'd taken from us before we even arrived and we managed to find a brilliant hotel nearby. The description of fruit and tea/ coffee being left for you as a welcoming touch was actually three apples to share between five of us and the usual sachets you get everywhere. The staff dealing with us thought it was all a bit of a joke and tried to suggest we were getting more for our money than we'd booked. One final point - they need to clean the windows sometimes. Awful experience.
- Official Description (provided by the hotel):
- Apple Serviced Apartments welcomes you to Greenwich, a World Heritage Site and home to Greenwich Mean Time and the Meridian Line. Famous landmarks include Cutty Sark, the National Maritime Museum, the Royal Observatory and the Old Royal Naval College. Apple Greenwich is in the areas finest riverside development, representing the latest phase in the regeneration of the village, one of only four UNESCO World Heritage Sites in London. Situated on the south bank of the Thames, the site is in a unique position of having river frontage on three sides, with The City, Canary Wharf and O2 Centre views. This sophisticated living space is a dynamic fusion for our guests. What we offer is .. • 1, 2 and 3 bedroom serviced apartments• Spacious open floor plans• Living room with plasma televisions• Dining area• Full kitchen with top-range appliances and utensils• Oven/Stove, Microwave, Fridge/Freezer• Dish washer and Washing machine• Luxury toiletries• Egyptian cotton linens • Free WiFi• Parking upon request• Located near public transport links• Concierge personalized services• Apartments serviced several times per week• Waitrose grocery store within complexWe strive to offer superior service to guests and accommodate every request, large or small. Whether you are staying with us for business or pleasure, we are here to add ease and relaxation to your trip. The apartments are conveniently located next to the Cutty Sark DLR line, Greenwich Foot Path and the Greenwich River Taxi, taking you up the River Thames allowing you to absorb the sights, sounds, history and rich culture that make up London. Canary Wharf is an 8 minute journey on the DLR line making Apple Greenwich the location of choice for business men and women. No location is better for enjoying the river, commuting to work, accessing London and exploring the royal borough of Greenwich. ... more less
- Reservation Options:
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