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“Worst Service EVER!”

Harris + Hoole - Imperial Wharf
Ranked #6,400 of 23,375 Restaurants in London
Cuisines: Cafe
Neighbourhood: Chelsea
Restaurant details
Neighbourhood: Chelsea
Reviewed 18 June 2014

The staff here seem to have lost the concept that people especially on their way to work or at lunch time - just want to be served and get on their way... Yes its lovely to have a friendly smile.... and pleasant service - but not every customer needs a half hour chat.

They are more interested in chatting amongst themselves than just getting on with serving people....

Its such a shame as the food is very good in there - it just pains me to go in there knowing I won't be able to just nip in and out........

It is such a shame that they have a but of a cornered market here - if there was more competition I think they would have to pull their socks up big time.

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank Elsie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (62)
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52 - 56 of 62 reviews

Reviewed 3 May 2014 via mobile

The barista was dick! They must work on commission or something cause EVERYTIME I come here they ask me if I want food more than once, twice, three times, then there's also an "anything else" the coffees good but that's about all. The place a cross the street by the DLR is just as good

1  Thank Haggs_10140
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2014

Stayed at hotel next door and came here for breakfast three days in a row, really good tea/coffee and breakfast baked goods. Staff was friendly but seemed to be overwhelmed and had trouble with my order each time.

Thank Glubetrutah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 February 2014 via mobile

Coffee and toasted sandwiches on a Saturday afternoon. Quick service and relaxed feel to the place. This is very close to the Jurys Inn hotel. It has a mixture of different tables and chairs - a bit in the style of some Starbucks. Background music a little loud maybe but otherwise a good place for a break.

Thank James P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 January 2014

Great coffee, nice location and comfortable. It took a little while to get my coffee delivered as there was a long line of people waiting to be served, but once ready it was delicious

Thank dwainlondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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