Having waited for 35 minutes for a burger I asked the waiter for an update on my food and was told it wasn't ready and he screwed up his face and walked away. Waiting another 10 minutes he checked the food lift and delivered the food which was cold. When I explained that the order was wrong and cold the waiter shrugged his shoulders and said I will remove it and change it and was very rude yet again. I ended up asking to speak to the manager at which point he said he was the supervisor and the most senior member of staff and his attitude was confrontational and rude. I told him that his rudeness and lack of customer service was appalling and that because of his rudeness I would rather leave. I hope the owners read this and give this employee training or manage his behaviour as he is removing business from you and money out of your pockets. To be specific he was working at 5pm on Sunday 29th June 2014, tall, dark hair and glasses.
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