An update really I put my feedback via email to customer department at Wigmore Hall.
They did respond and the response was fair enough so I am pleased about that. Have no way of knowing how it will change but will attend again and see how it is again specific to Children's Concert at this venue.
Reading the reviews since there does seem to be a pattern of rudeness/unpleasant attitudes with the staff not sure what that is all about perhaps it is a little bit of that trait called arrogance ? Who knows?
I am returning to the Josh Redman concert in September (as an adult visit) but will go for the music and venue and not have any expectation with the staff you never know may be surprised !!
I think it is good that visitors continue to leave honest feedback just encourage all to email WH direct also.
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