Went there a few months ago, had an issue with our order, the staff member was very rude! Eventually got our additional burger shoved in a bag and thrown on the counter. Asked to speak to the manager, who eventually came to the front. He dismissed the issue, asked for his name and a pen and paper to write it on, he refused. I did get his name from his lanyard. I turn to walk away, we swore at me in a racist way using the F & C word and referenced my Caucasian race. I reported this issue to the UK BK head office, and all they did was pass this on to the owner of that franchise, they didn't bother to investigate. The owner of this store simply sent an email to me and offered a £20 voucher! They have not done anything about the situation as I went past this store and the racist manager is still working there.
I think Burger King UK head office need to investigate serious matters like these, as well as the store owners!
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