so basically what happened is we checked in at 9pm just went up to the room and at first glance everything seems ok , we went out for a meal and when we came back to settle in the room we just noticed that behind the bed there was a box of mouse killer ( see images) that was already very suspicious for us so we just moved the bed to check what else was behind . There was a huge amount of rat dropping all over, tissues, white stains on the sheets(only god know what it is )
We went to complain and the receptionist, informed us that it is a hotel policy to have the rat poisoning in the room ( never heard of that before!!)..When we asked for the money back, the owner only wanted to give us a refund for 2 night instead of 3 !! We did not expect a 5 star hotel with the money we paid..but this utterly disgusting and not safe! Tony himself, the owner of the hotel, was very rude and did not really care of our complaint and he did not even wanted to speak to us on the phone!!
For your own safety do not come to this hotel!!They ruined our holiday!! and we have to stay here for 1 night as now it is 2am!! ...Pray for us.. (16/3/13)
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- Also Known As:
- Tonys House Hotel