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“Warning to all visitors - keep away!”
Review of Eaton Square Hotel

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Eaton Square Hotel
Ranked #1,029 of 1,069 Hotels in London
London, England`
Level 3 Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Warning to all visitors - keep away!”
Reviewed 8 January 2014

My niece was booked to stay at this hotel on 2 January 2014 as a surprise for a marriage proposal, they were allocated room Mews 6 - completely disgusting! Photos taken of the room actually beggared belief, dirty is hardly a good enough description. Damp walls, peeling paint, electrical sockets that actually contraved Health & Safety Regulations. When you run the water taps in the washbasin the water /waste level in the toilet rose significantly (obviously a problem with backwash which they weren't concerned with at all!!) They were offered two other rooms, second room was as bad as the first plus had an investation of flies and stank of sewerage and then the third room meant they had to share a bathroom with two other guestrooms. This hotel cannot under any circumstances be classified as a "5star at 4star prices". I've seen pretty rough 2 star hotels in London and this hotel doesn't even come close. Stark Warning - keep away at all costs, this hotel has been reported to both the Trading Standards Office and the Health & Safety Executive for the Westminster Council.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jennings01uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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252 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (42)
Date | Rating
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English first
New York City, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 December 2013

Room had peeling paint, mold patches, broken shower and lamps and noise from floor above. Staff not authorized to help, need manager approval, but he is unreachable. Breakfast uneatable. We were offered a better room on a higher floor. It was better, but still with broken fixtures and significantly overpriced. We left.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Peter D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Uithoorn, The Netherlands
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 December 2013

A truly horrible hotel in every possible way. It took me ages to check in (reservation was lost). The entire procedure was interupted by countless phone calls, with a rather large number of people insisting on talking to the manager. Gee, I wonder why...? Also the rest of the staff has a horrible attitude. There is nothing great to tell about the hotel either: it could have used a make over decades ago. Small, claustrophobic room. Shower with no water pressure. Please don't ever book this hotel.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Robert H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 December 2013 via mobile

This is the one of the worst ever hotel in London!
DON'T make any reservation if you want any trouble or problem!
Everthing in the hotel is FAKE! Rooms are terrible! Staff are so rude and agresif.
KEEP AWAY while you have still a chance!

Stayed October 2013, travelled with family
Helpful?
2 Thank Luckyman M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colchester, United Kingdom
Level 4 Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 24 November 2013

This is the most disgusting place I have ever been to - and that includes dodgy dives in Greece.
It is not a hotel - it is the annexe and general dumping ground for Tophams Hotel a few doors down. A dingy, grubby hall way and stairs cluttered with hoovers, old folding beds and mildewed curtains is, apparently the owners' idea of welcoming decor.
If bare wires on a non-working shower room light rocks your boat, then this place is heaven - there is no extra charge for the life forms lurking in the shower itself. If a filthy carpet is what you like to cross in your bare feet, then be my guest. One brick like pillow, missing slats from the bed and a reading lamp on a shelf across the room - the Ritz this is not.
Don't waste your time complaining, since most of the staff have a rudimentary grasp of English, while those that can speak it, are not interested.
Quite frankly, this place is actually a health hazard, and (?) Kensington and Chelsea Borough Council should close it down instantly.
This 'hotel' deserves no stars whatsoever.

  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AA091942
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Istanbul, Turkey
Level 3 Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 6 November 2013 via mobile

There were no internet connection, and even telephone, in the rooms! Haven't seen a four star hotel without it's own reception as well. Rooms are dirty and no soap in toilets. 1 star is way too much for it!

Helpful?
5 Thank Can A
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Ayr, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 November 2013

I booked this as a secret hotel deal.
The worst hotel I've ever stayed at. DO NOT GO!!
I arrived quite late at night, was shown to a different building from the reception and ushered to a downstairs room. It had no windows, not table for the light, no cupboards or hanging space for clothes. The bathroom was tiny and damp with no soap or shampoo supplied.
thankfully I was away early the next morning but didn't leave feeling well rested.

  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 1968martin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Eaton Square Hotel

Property: Eaton Square Hotel
Address: 50 Ebury Street, London SW1W 0LU, England (Formerly Belgravia Mews)
Region: United Kingdom > England > London > Belgravia
Amenities:
Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
Ranked #1,029 of 1,069 Hotels in London
Price Range (Based on Average Rates): £
Hotel Class:3 star — Eaton Square Hotel 3*
Number of rooms: 12
Official Description (provided by the hotel):
The Eaton Square Hotel offers boutique styled contemporary and guest accommodations in central London. Situated in the Belgravia in the heart of central London, the hotel is well located for many of London's top attractions.The Eaton Square Hotel is a perfect choice for both business and leisure travellers to London with excellent transport links to all parts of the great city. ... more   less 
Reservation Options:
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Also Known As:
Belgravia Mews Hotel London

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