I will start the review with the one and only good thing about this hotel, the location. Around a 2 minute walk away from kings cross station it was great for just jumping on the underground. When I arrived at the European hotel the hosts at the reception were less than friendly. Speaking English (not well) she pointed me in the direction of my room which I may add was 5 houses away and giving me the keys. When I finally found my room with help from the cleaner, I felt as though I had walked into my niece's doll house and felt like walking straight back out. The room was tiny there was a double bed and around a metre to walk at one side of the bed and at the bottom. There was nowhere for me and my partner to put our bags so we kept them at the bottom of the bed which then meant we had a metre of room to walk between the bed and the door. There was a tiny dresser with a t.v on which we had to tune ourselves as it was not up to date with the latest freeview channels. There was also a tiny wardrobe which could barely fit a pair of shoes width. The en suit was so small me and my partner had to take turns brushing our teeth and the roof was literally falling on our heads as the fan had obviously not been in frequent use and there was no windows so the room was very damp. The shower was scummy with rust and god knows what covering the head and the walls. The bathroom was so small that there was no room between you and the wall at the side of the toilet for a toilet roll holder so it was placed high above, behind the toilet which as you can imagine was unbelievably inconvenient. When I flushed the toilet it sounded asthough a very small but very real jumbo jet was landing in our room and at one point I thought it had broke and we would have to evacuate. Our view from outside of our £150 for 2 nights room was a brick wall literally a rulers width away which meant I felt very claustrophobic. Imagine a tiny room, nowhere to walk and the view of a brick wall, we spent no time in our room apart from sleeping. Speaking of sleeping, the minimal sleep we had wasn't great. The bed made crunching and squeaking sounds with every breath, there was discolouring on the wall at the side of the bed due to damp and I spent half of my city break listening to cath next door talk about her troubles at work thanks to paper thin walls. On our final day I gave the hotel the chance to redeem its self with breakfast before out long journey back to Manchester, I probably should have just starved and gone straight home. When I went down to breakfast I was met with a tiny 'canteen' which felt like a youth hostel. The breakfast was very limited with sausages, egg, beans and tomatoes. As my partner and I queued for the breakfast, there was an elderly foreign man helping himself very slowly. It seemed as though he had Parkinson's or another form of disability and we were happy to wait for him to collect his breakfast, the cook obviously didn't feel the same. She shoved past him trying to put some toast down very vigorously, she probably tried around 4 times until saying something in a foreign language (Latvian/Russian) and aborting the mission, she stumbled back into the kitchen. Another woman (with presumably longer arms) then came out and put the toast down once again shoving past the frail man. Me and my partner were astonished, very very rude! We then got a drink of what I could only describe as warm filth disguised as orange juice and TRIED to sit down. The tables were so close I had to slide into a small seat in the corner where I could barley breathe and still feel as though suffering from broken ribs. When tucking into my food my partner and I had a 2 spoons and a knife, very inconvenient for our sausage and toast (that is all that looked barley eatable) as there was no other cutlery left and none brought out in the 10 minutes we were there. As we were leaving a French man asked the woman at the front desk to ring a taxi, she replied with 'ok, £52' he replied with 'No it says £33 on this sign' which was located at the reception reading 'taxi to heathrow £33' she snapped with 'No hes saying £52, do you want it or not?'. The man looked flustered and agreed and as a foreign visitor looked confused as to why the sign read £33 and he was paying £52, but he got no explanation and he reluctantly paid the fee. I feel lucky to have gotten out of the place alive. I am 17 years old and my partner is 18, to say I usually live in a filthy typical teenagers room, I wouldn't even let my dog visit the European hotel kings cross as he could very easily be shouted at, kept in squalor and maybe catch something. This is a very very true review I payed £150 for 2 nights and I am more than disappointed I feel cheated and upset I took my boyfriend for a nice weekend away and ended up taking him to this place. He probably would have rather stayed at home/on the street. STAY AWAY FROM THIS RUDE,DIRTY AND TERRIBLE HOTEL...save yourselves.
- Official Description (provided by the hotel):
- We are a bed and breakfast hotel located in a central location in London. Located on a quiet and peaceful square tucked away from the hustle and bustle of London but within 2 minutes walking distance to Kings Cross St Pancras station. We have a fantastic free wifi connection in all rooms. A Full English buffet breakfast is served every morning. All rooms have tea/coffee making facilities and flat screen tv's with all the freeview channels. We re open 24 hours and have a luggage room for those checking in early or those who want to explore London upon checking out.There is easy access to all of Londons Airports from Kings Cross and all the tourist attractions such as Leicester Square, Picadilly Circus and Covent Garden are all within easy reach from Kings Cross Station. ... more less
- Reservation Options:
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- Also Known As:
- European Hotel London