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270 - 275 of 837 reviews
Reviewed 16 February 2014

This is the second time I have styed here in the last 6 months. Was clean and bed very comfortable. Provided with an extra pillow and hairdryer on request. Breakfast very good and staff accomodating. Will use this in the future. Sure.....rooms are not very big but appropriate for a bed for the night and a breakfast..........

Date of stay: February 2014
  • Trip type: Travelled as a couple
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1  Thank June R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 February 2014

Stayed one night.
I got lost and ended up down quiet dark backstreets!, although that was my fault.
When I eventually arrived I quickly found out the reviews about the VERY rude lady on reception were true.
She was argumentative and sarcastic all because she couldn't understand my name.
She tried to say that I was lying about my name!!
Was very sarcastic about paying for the room and then pointed down the hallway and said to go up some stairs. I did not want anything further to do with this lady.

When I located my room I was pleasantly suprised.
YES they are very small but perfectly adequate for one night and also my room was very clean.
One other thing is this is a red light area. I only stayed one night and was approached by two prostitutes at the end of the street the hotel is on.

Good:
Excellent location for visiting london
Relatively cheap
Clean room.

Bad:
Terrible customer service on reception
Red light area

Date of stay: January 2014
  • Trip type: Travelled solo
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    • Sleep Quality
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1  Thank 514Chanez
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 February 2014 via mobile

At 5 a.m. the heating turned off making the hotel really chilly. I stayed on floor 5, so it was really cold.. I complained and after two visits of my guy from the reception, it is still cold. I am waiting to leave it as soon as I can and get warm in the King's Cross.

I am a Londoner. Booked it because of the strikes to be closer to my work.. Feel absolutely exhausted and sad. Booked for two days and it is unlikely to get any cancellation. At least it is cheap. Hostels are probably warmer than this..

Date of stay: February 2014
Trip type: Travelled on business
4  Thank Kristina K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 February 2014

This hotel is a combination of terrace houses joined at the ground floor level . The room we used was about 11 ft square with a space taken out for toilet and shower. There was a double and single bed in this space. The window could not be closed to reduce noise as it was the only way to control temperature. The bed was lumpy, water was limited in flow. Breakfast was very good and the staff was pleasant and helpful. Cost was high having paid London rooms for the reservation and not getting any discount the total for 2 nights for three people was $427. This was more than a quality hotel like Premier inn at Tower hill. Would not recommend this hotel except as a last possible choice.

Date of stay: December 2013
  • Trip type: Travelled with family
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1  Thank Tg S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 January 2014

Where to begin? The fact that we were kept awake all night because the walls are paper-thin and you can hear people walking around like elephants? The exposed plug holes? The use-by date of 2009, 2011 and 2012 on the ketchup and brown sauce in the breakfast room?

Well, how about the fact that I accidentally left my ipod nano in the bedside cupboard, and my friend left her ipod charger? We realised when we were on the train home (maybe 20 minutes after checking out) and promptly rang the hotel. The person who picked up (she called herself Lucy) said that there had definitely not been anything left in the room, without even checking.

I asked her to please check again and ask the cleaner as they had definitely been left behind. She sounded surly about this, but told me to call back in ten minutes. I did so, and when I did she again told me that there was definitely nothing there, and it was 'my word against the cleaner', so who should she believe?

I cannot believe the utter arrogance of this. She was rude, unhelpful and I am now done a £130 ipod. DO NOT STAY HERE if you don't want your valuable stolen! I am furious and I will make sure EVERYBODY knows about this!

Date of stay: January 2014
  • Trip type: Travelled with friends
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8  Thank Ellie B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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