We booked a room for 3 nights during the Easter break. The reason we chose this place is because we wanted to stay in a serviced apartment. The room we got was literally a shoe box, as the kitchenette area was right by the foot of the beds. It would not have been possible to do any cooking in that kitchen area at all, as it only had a sink and a small hobring and there was nowhere to do any cooking. The only "cooking" we managed was to make some tea and coffee. Further, the linen and towels were very old with stain marks. The bathroom was very dated and very basic. We had twin beds with no bed side tables. The floor was dusty so we could not put anything on the floor next to our beds. We were charged £133 per night for our room. We complained to the property manager straight away after we saw how unsatisfactory the room was. He promised us that he would speak to the owners and sort out the price, as £133 was clearly way too expensive for this room, seeing as the Premier Inn were offering a bigger room for less than £100 for the same period. However, after chasing Knaresborough apartments by email and phone now for about a month after our stay, we have heard nothing from the management in relation to our complaints. They have not bothered to acknowledge my phonecalls or emails. My husband and I travel frequently and this is definitely one of the worst places we have ever stayed. I would not recommend it to anyone and we would not stay here again.
- Official Description (provided by the hotel):
- Are you visiting London for a short trip or an extended stay and are looking for a comfortable vacation rental or temporary accommodation? Then book one of our Central London Aparthotels and you will have a spacious apartment to relax in, a warm comfortable space to work and if your mood takes you, why not prepare a meal? We offer a selection of contemporary and affordable apartments in Central London. Hotels are great but serviced apartments offer you that 'home away from home' feeling. We offer a lot more space and convenience than you would get in a hotel room at a cheaper price, but with all the same great services as well. We offer concierge services such as theatre tickets, guided tours and information and help with all the top tourist attractions and dinner reservations and can also arrange airport transfers as well as transport around the capital. Complimentary High Speed Fibre Optic Wi-Fi comes as standard with each room as well as large flat screen TV's and digital channels. Our dedication to offering these extra services will help make your stay as relaxing and enjoyable as possible. ... more less
- Reservation Options:
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- Also Known As:
- Knaresborough Place Short Stay Apartments Hotel London